United States onlySummary
PRO-WASH & SCALE, or Practices, Research, and Operations in Water, Sanitation, and Hygiene and the Strengthening Capacity in Agriculture, Livelihoods, and Environment, is under the Implementer-Led Design, Evidence, Analysis and Learning (IDEAL) Activity funded by the United State Agency for International Development (USAID). PRO-WASH & SCALE aims to strengthen the implementation of interventions in food and nutrition security activities, such as WASH, integrated water resource management, agriculture, natural resource management, and livelihoods interventions.
The Advisor, Knowledge Management, Learning, and Communications (KLC) leads knowledge management, learning, and communications efforts including working with technical staff to design and implement quality in-person and online training and learning events, webinars, and products. The Advisor manages external and internal knowledge management (KM) activities, as needed, while primarily managing KLC efforts for PRO-WASH & SCALE. The Advisor is a member of both the KLC unit and PRO-WASH & SCALE team.
What You’ll Be Doing (Essential Duties)
Knowledge Management, Learning, Communication, and Documentation (75%)
- Design and implement a strategic knowledge management and communications approach to PRO-WASH & SCALE activities, tailoring knowledge sharing events/products and their socialization to specific audiences for maximum impact.
- Develop and update program materials—in collaboration with technical team members—that promote and increase understanding of PRO-WASH & SCALE’s work, including but not limited to:
- PRO-WASH & SCALE pages on the FSNNetwork.org website.
- Two (2)-page overview and slide deck.
- a monthly newsletter focused on PRO-WASH & SCALE’s technical topics aimed at humanitarian and development professionals globally.
- event materials, i.e., conferences, trainings, etc.
- Develop learning products that reflect industry standards in adult learning, knowledge transfer and application and are compelling to intended audience(s), by working closely with technical team members and partners. This will include:
- Recommend product formats that will facilitate the intended audience’s learning.
- Develop, and adherence to, uniform standards, formats, and style guidance for publications, materials, and presentations, especially for PRO-WASH & SCALE
- Copy-edit to ensure consistent tone, voice, flow, and structure.
- Review and revise content according to style guide, and in collaboration with technical teams for accuracy.
- Ensure content is accessible for people with disabilities and 508 compliant.
- Provide graphic design support, i.e. template/layout development, illustration suggestions, and working with graphic designers, as needed.
- Identify and manage consultants and vendors working on special projects, e.g. instructional design, translations, interpretation, and copy-editing.
- Update and design socialization plans for PRO-WASH & SCALE’s key audiences:
- Update audience mapping, as needed.
- Assess knowledge and learning needs and work with internal teams, consortium partners, implementing partners, and donors to support PRO-WASH & SCALE knowledge management and learning activities.
- Proactively disseminate products, events, and materials to relevant websites, generating demand for PRO-WASH & SCALE services.
- Contribute intentionally to PRO-WASH & SCALE’s learning and continuous improvement Working closely with the Director and the PRO-WASH & SCALE team to:
- Conduct after-action reviews.
- Facilitate pause and reflect sessions.
- Track the production and dissemination of
- Collect and analyze performance indicator data, e.g. number of resource downloads from the website, number of newsletter opens/clicks, etc.
- Update internal PRO-WASH & SCALE Monitoring and Evaluation (M&E) database based on KM/communications-related activities.
- Support the knowledge management and communications activities of the IDEAL team and others via partnership.
Event Management (25%)
- Lead the planning of PRO-WASH & SCALE’s online and in-person events ensuring well prepared and high-quality events.
- Creating a detailed implementation plan with clear roles and responsibilities for each team member; this will support technical staff.
- Ensure meetings and events are designed to be interactive, engaging, and participatory. Work with technical teams to apply adult learning and participative approaches to enhance peer-to-peer collaborative learning in online courses, webinars, and learning events.
- Engage and communicate with diverse audiences throughout the planning process, including donor representatives, partner organizations, presenters/speakers, vendors, and others.
- Manage events, in collaboration with the technical team. Lead on outreach and dissemination, and support logistics, including:
- Online platform and registration management
- Production, review, and finalization of meeting materials, e.g. slide decks and handouts/downloads.
- Participatory components, e.g. polls and/or breakout rooms
- Facilitation guide preparation
- Back-end technical support during the event
- Day-of facilitation
- Post-event tasks and capturing of lessons learned for continuous improvement.
- Support event-related activities of the IDEAL team and others via partnership.
Required Qualifications
- Minimum of a bachelor's degree or equivalent experience, plus at least 5 years of relevant experience
- Demonstrated experience in
- designing, developing, and implementing KLC plans, activities, and products
- strategic event planning, design, and implementation – both online and in-person
- website management, social media, publication production, writing newsletters. working with graphic designers, interpreters, translators, and other vendors
- using Adobe Creative Suite software, especially InDesign
- applying participatory and engaging event facilitation techniques and structures that adhere to adult learning principles
- running webinars, preferably using Zoom
- Willingness and proven ability to learn new software applications
- Willingness and ability to travel up to 10%—primarily internationally
- Professional proficiency in MS Office suite
- Professional proficiency in spoken and written English
- Demonstrated ability to communicate and collaborate effectively with individuals and teams at all levels, both internally and externally
- Demonstrated commitment to fostering and maintaining and environment of diversity, inclusion, and belonging
Preferred Qualifications
- Familiarity with United States Government-funded projects, particularly USAID
- Experience ensuring specific graphic design/branding guidelines are followed.
- Familiarity with Section 508.
- Professional proficiency in French and/or Spanish.
- Experience communicating on international development and humanitarian topics such as food security, nutrition, program design and implementation, and monitoring and evaluation.
- Experience working in a low-income country in international development or emergency programs.
Compensation
Save the Children is offering the following salary ranges for this position, dependent on candidate location:
- Geo 1 - NY Metro, DC, and other locations with labor costs significantly above national average: Target Salary for this position is $84,150 – $94,050 base salary
- Geo 2 - Locations around the US National Labor Cost Average: Target Salary for this position is $76,500 – $85,500 base salary
- Geo 3 - Locations significantly below the US National Labor Cost Average: Target Salary for this position is $68,850 – $76,950 base salary
The salary ranges listed above are for US based candidates. For candidates located outside of the US, salary ranges will be based on the salary scales of the local employer of record.
Actual base salary may vary based upon, but not limited to, relevant experience, base salary of internal peers, business sector, and geographic location (more information on job structure is available here). Employee may be eligible for an incentive program. Save the Children US also offers outstanding benefits that include health, dental, vision and life insurances, short-term and long-term disability coverage, an Employee Assistance Program, a retirement savings plan with employer contribution, paid vacation leave, safety & wellness leave, family leave, parental/adoption leave, caregiver leave, and much more.
About Save the Children
Save the Children believes every child deserves a future. In the United States and around the world, we give children a healthy start in life, the opportunity to learn and protection from harm. We do whatever it takes for children – every day and in times of crisis – transforming their lives and the future we share.
Our work for children and their families requires that we commit—at every opportunity—to work together to identify and dismantle persistent systemic and structural racism, inequality, and any other forms of discrimination in this country and beyond. As an anti-racist organization, Save the Children will not tolerate discrimination in any form—in our employment practices, amongst our staff, in our leadership or toward the people we serve. We stand in solidarity with all people to fight for equal rights, justice, inclusion, and belonging.
Save the Children is committed to conducting its programs and operations in a manner that is safe for the children it serves and helping protect the children with whom we are in contact. All Save the Children representatives are explicitly prohibited from engaging in any activity that may result in any kind of child abuse.
Save the Children is committed to minimizing safety and security risks for our valued employees, ensuring all are given training, support and information to reduce their risk exposure while maximizing the impact of our programs for children and families. Our shared duty, both agency and individual, is to seek and maintain safe working conditions for all.
