Senior Director, Product - Platform Data & Extensibility

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

Recent awards we’ve won include:

Glassdoor's Best Places to Work 2024

Best Places to Work by Built In 2024

Great Place To Work Certified™ 2023

Fast Company's Best Workplaces for Innovators 2023

Financial Times The Americas’ Fastest Growing Companies 2023

We see a profound opportunity for data to improve the safety, efficiency, and sustainability of operations, and hope you consider joining us on this exciting journey.

Click hereto learn more about Samsara's cultural philosophy.

About the role:

The Platform group at Samsara provides the world’s best end-to-end software experience for physical operations. We provide reliable and secure infrastructure to power the platform and all of Samsara’s products, enable outstanding user experiences across core surfaces like our web portal and mobile apps, deliver core customer-facing features that span the platform, and extend the power of Samsara with developer tools and a rich ecosystem of pre-built integrations.The Platform group is divided into 3 pillars representing each of these focus areas — Core Infrastructure, Core Experiences, and Data & Extensibility.

As a Sr. Director on the Platform team, you’ll be responsible for our Data & Extensibility area. Today, this spans 3 main areas:

• Reporting & Analytics: Our reporting platform includes out-of-the-box ‘native’ reports, as well as custom reports, that help customers analyze their data across all Samsara product lines. We’re investing heavily in this area, with long-term plans to create a full analytics suite, as well as features for recommendations & benchmarks within the Samsara Platform.
• Alerts & Automations: Our alerting platform enables customers to configure customizable alerts based on IoT events to monitor their operations and take action on their data in an automated way, enabling them to harness data at massive scale. We’re evolving this platform into a general Automations solution for both internal product teams and customers to build trigger/event workflows.
• Developer Ecosystem & Integrations: Our Developer Ecosystem includes APIs & Webhooks that power customer-built integrations, as well as a marketplace of more than 270 partner integrations. We’re also looking to take this to the next level by growing our ecosystem & deepening the types of integrations customers & partners can build on Samsara.

This role will have direct P&L responsibility for one Platform license, with strong potential to expand the portfolio of Platform ‘products’ within this charter.

You’ll report directly to Samsara’s VP of Product for Platform. You’ll also partner with colleagues across Product, Design, Engineering, as well as cross-functionally with our Sales, Marketing, and Customer Success teams.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

Click here to learn about what we value at Samsara.

In this role you will:

• Own the strategy & long-term roadmap for Data & Extensibility, including the monetization strategy. Define the most important problems to solve for customers, and work backwards from winning.
• Drive the execution of that strategy, delivering solutions that delight our customers and contribute significant business value. Prioritize and communicate across the team, and run feedback loops to iteratively improve the solutions you own.
• Partner with customer-facing teams to close strategic accounts, resolve escalations, and maintain relationships with top customers.
• Contribute to improving the practice of product management at Samsara, in particular, improving how Platform teams collaborate with product line teams.
• Hire, develop, and lead an inclusive, engaged, and high-performing team of product managers.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Minimum requirements for the role:

• Experience hiring, developing, and leading people as a direct manager.
• 7-10+ years in a product management role.
• Proven track-record of setting long-term product strategy & roadmaps, and delivering products that delight customers.
• Deep technical understanding, with an ability to grasp technical concepts & establish credibility with engineers.
• Strong analytical skills and an ability to make data-driven conclusions and set quantifiable goals for the team to drive towards.
• Bias-to-action and a proven track-record of delivering outstanding results for customers & the business on tight timelines. You’re not afraid to get your hands dirty writing product specs and jumping on calls to support the sales team.
• Excellent verbal and written communication skills. Must be comfortable presenting to customers, internal audiences, executives, etc. Should also feel very comfortable writing clear and concise strategy documents that will be reviewed at all levels of the organization.

An ideal candidate also has:

• Experience building products & platforms for developer partners.
• Experience setting strategy/roadmap in a domain that is a mix of ‘product’ and ‘platform’.
• History of working on successful B2B products & working directly with enterprise customers.
• Experience owning a revenue-generating product, with accountability for a P&L.
• BS/MS degree in a technical discipline and/or an MBA

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems. We are committed to increasing diversity across our team and ensuring that Samsara is a place where people from all backgrounds can make an impact.

Benefits

Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, Samsara for Good charity fund, and much, much more. Take a look at our Benefits site to learn more.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click hereif you require any reasonable accommodations throughout the recruiting process.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.