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SagentSA

Performance Engineer SR

Sagent, LLC is a global provider of telecommunications network equipment and lifecycle services, including repair, maintenance, and asset resale, focused on reducing the total cost of ownership for their clients.

Sagent

Employee count: 51-200

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity:

Sagent is a dynamic and innovative leader in the mortgage servicing technology industry. We are seeking a highly skilled Performance Engineer to join our exceptional team and work hand in hand with our Performance Architects. You will be responsible for designing and implementing performance tests and reporting on the results. As Sagent’s Performance Engineer, your work will be instrumental in ensuring our SaaS platforms are reliable, scalable and responsive. 
Our team will provide you with the best tools, resources and compensation to get the job done…and enjoy every minute of it.

Your day-to-day at Sagent:

Performance Test Creation, Deployment and Reporting:
  • Design, develop and maintain comprehensive automated performance tests that ensure system reliability, scalability, and responsiveness across applications.
  • Analyze performance test results, identifying and mitigating weaknesses and inefficiencies.
  • Develop, analyze and report on metrics, bugs and issues affecting performance.
Collaboration and Benchmarking: 
  • Collaborate with development and operations teams to design performance benchmarks, monitoring solutions, and dashboards that provide real-time insights into system performance.
  • Assist the team in estimating future system requirements and infrastructure scaling to accommodate increased user load.
Performance Assessments and Improvement:
  • Research and identify performance tooling, as needed.
  • Conduct thorough performance assessments, including load testing, stress testing, and capacity planning, to identify system bottlenecks and areas for improvement.
  • Promote performance standards and best practices
  • Provide guidance and training to software engineers to establish processes for ensuring enhanced performance
Troubleshooting and Issue Resolution: 
  • Assist with the troubleshooting and resolution of complex performance-related issues in production and staging environments, ensuring minimal impact on users.
  • Develop and maintain documentation of performance issues, resolutions, and best practices to create a knowledge base for future reference.

We would love to hear from you if you have:

  • Bachelor’s degree in Software Engineering, Computer Science, Information Technology or relevant discipline with 4 - 6 years of experience in a related field. Experience will be considered in lieu of a degree.
  • Proven experience in performance engineering, or related roles, preferably within a technology-focused environment.
  • Strong understanding of performance testing tools and methodologies.
  • Proficiency in programming languages such as Java, C#, or Python.
  • Experience with APIs and Performance testing benchmarks
  • Experience with cloud platforms and microservices architecture is a plus.
  • Excellent problem-solving skills and the ability to work under pressure.
  • Excellent communication skills and the ability to collaborate effectively in a cross-functional team environment.
Other:
Willingness to travel ~10% as needed. 

Other duties as assigned

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About Sagent

Learn more about Sagent and their company culture.

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Sagent, LLC is a global provider of network equipment and services, specializing in helping customers expand, maintain, and monetize legacy telecommunications networks. Founded in 2001 and headquartered in Coppell, Texas, the company has established itself as a trusted partner for a diverse clientele that includes tier-1 telecommunications operators, cable MSOs, Fortune 500 companies, and original equipment manufacturers (OEMs). Sagent's core mission is to help clients lower their total cost of network ownership while simultaneously reducing the risk of downtime. This is achieved through a comprehensive suite of technology services that span the entire equipment lifecycle, from initial deployment to eventual resale and recycling.

The company's offerings are centered around a 'nothing-to-hide' philosophy, emphasizing transparency through advanced business analytics and network support services. Sagent provides multivendor maintenance solutions that simplify network management by placing multiple products and technologies under a single partner's accountability. Their services include equipment repair, reuse programs, replacement, and resale, all managed from a substantial 130,000 sq. ft. facility that handles over two million parts annually. With a global reach extending to clients in over 80 countries, Sagent leverages its deep industry experience to deliver reliable, cost-effective solutions. The company prides itself on its unique analytical capabilities and a collaborative approach, sharing best practices and intelligence to ensure mutual success and foster long-term, trust-based relationships with its partners.

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Sagent hiring Performance Engineer SR • Remote (Work from Home) | Himalayas