HRSS Associate

Why join Safeguard Global? 👀

We want to help you “work in any way” — that means making time for family, commitments, and life outside of work so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work. 🚀

Our roles aren’t just remote and hybrid first — they break free from the traditional ways of doing things, paving a way for a job that works for you. ✅

The role in a nutshell

The HR Shared Services Associate is responsible for resolving and supporting client HR queries and delivering a range of HR services. In this role, you will ensure compliance with regional and local regulations while providing a positive experience for our clients and employees.

How you will make a difference:

• Basic knowledge of HR processes and functions, including creating employment contract, employee onboarding, offboarding, payroll management, benefits administration, and maintenance of employee records
• Skilled in managing administrative tasks such as data entry, employee file management, and processing HR-related documents
• Should be able to maintain SLAs and CSAT levels
• Should be able to follow SOPs accurately
• Familiarity with HR Information Systems (HRIS) or similar software, such as Workday, SAP, or other HR management tools
• Ensure timely and accurate delivery of HR services to the clients
• Foster a collaborative and supportive team environment, encouraging teamwork and cross-functional collaboration
• Monitor and maintain timely and effective KPI and business reporting that provides an analytical view to stakeholders and drives action
• Always adheres to and demonstrates the Safeguard Global company values

What will give you an advantage:

• Minimum 2 years of experience in managing Global HR Shared Services in a multi-national/global organization with client-facing responsibilities.
• Experience in the Europe and Asia regions a plus
• Good verbal and written communication skills, including the ability to communicate complex concepts clearly and concisely to diverse audiences
• Good knowledge of MS Excel, PowerPoint, SharePoint and Smartsheet
• Ability to deal with ambiguity and work in a dynamic, results-oriented environment
• Understand and recognize when there is a sense of urgency and be able to prioritize activities accordingly
• High level of independence and initiative while working effectively as part of a team and a high level of accountability for assigned responsibilities

Who we are and what we do: 

Safeguard Global is…global! We enable global expansion without the risk by helping 1,500+ customers recruit, hire, manage, and pay employees in nearly 190 countries. Join us to meet diverse talent, explore new cultures, and connect with amazing folks from around the globe. 🌎

Our Global Benefits 

• 👨‍💻 Autonomy and Flexibility (work in any way): Remote first, with the flexibility to include life needs like school runs and gym breaks in your schedule, all while maintaining a high standard of work.
• 🌴 Generous leave: Enjoy a competitive leave package including paid bonding leaves for new additions to your family   
• 🎁 Make a difference: Get 2 paid charitable days off to contribute to causes you believe in
• 💰 Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan. 
• ✈️ International environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.  
• ⭐ Human centered culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
• 📚 Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace. 

Next Steps: 

To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time. 

Welcome to the Future of Work! 🌐

At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.