Field Service Representative

The role

As part of our Naval Combat Systems group, the Field Services Representative (FSR) will be responsible for delivering waterfront services to support Saab combat system elements delivered to the Royal Australian Navy (RAN). These activities include help desk, Urgent Defect (URDEF) investigations and other technical support. This position provides a direct interface to ship crew and/or waterfront operations. The role is also responsible for providing technical support to Saab products during build or upgrade activities such as First of Class (FOC) installations and testing.

Further, the successful candidate will:

• Provide technical support for Saab combat system platforms, including ANZAC, LHD, AOR, DDG & OPV ship classes and related Land Based Test Sites (LBTS).
• Within the FSR team, assist with help desk and URDEF enquiries and responses including remote support where necessary.
• Support the Operating and Technical Lead to work cohesively with related departments such as Hardware, Software and Systems Engineering to determine complex technical solutions for designated projects.
• Responsible to undertake FOC technical support activities such as installation and set to work procedures, commissioning activities including CAT 4/5, Harbour/Sea Acceptance Trials. These activities often require integrated responsibilities working with associated support teams such as Maintenance, Systems Engineering and Integration.
• Support the Maintenance team to deliver planned and corrective maintenance activities as required, particularly during concurrent support activities such as system groom and condition assessments.
• Comply with legislation and company policies, processes and instructions, including those relating to non- discrimination, safety and duty of care and the quality management Systems.

Flexible work arrangements such as hybrid work from home / office, 9 day fortnight and part time (0.8 FTE minimum) will be considered for this role.

About you

Your skills, experience and qualifications will include:

• Certificate IV in Engineering, Electrical or Electronic Trade
• Diploma of Front Line or Management Leadership, or similar
• Extensive technical related industry experience for RAN assets.
• Superior expertise in the planning and prioritization of maintenance activities and the execution of tasking; including Inspection Test Plans (ITP’s), Job Safety Environmental Analysis Plans (JSEAP’s), and Standard Activity (SA) tasking.
• Ability to undertake periodic travel interstate and/or overseas.
• Experience with validation or authorization of technical documentation including test procedures, test reports and closing reports.
• Knowledge of RAN combat system operational needs and performance.

As Defence security clearance is required for this role, applicants will be required to hold an Australian Defence Security Clearance preferably to the NV1 level or have the ability to gain one.

About us

Saab Australia is a defence, security and cyber solutions provider, specialising in the development and integration of major defence and security systems. For over 30 years in Australia, we have built a reputation for delivering complex systems integration projects that provide proven and advanced capabilities to keep us ahead of today’s challenges.

From combat, communications, security and underwater systems, to mixed reality, cyber security and deployable health solutions, our extensive portfolio of products and services provide high-technology solutions for defence forces and civil industries across the globe.

Apply today to join our crew and deliver solutions with purpose!

Culture and benefits

We employ over 1000 Australians and are committed to fostering a culture of excellence and enriching the employee experience.

By joining Saab, you’ll be a part of a collaborative and supportive organisation, where your professional growth and work-life balance are emphasised. You’ll work within an innovative and vibrant workplace, while having the opportunity to develop a long-term, fulfilling career.

As a valued team member of Saab Australia, you’ll access a variety of perks and benefits to support you and your family including:

• 6 weeks paid leave each year
• 13.5% Superannuation
• Free Income Protection Insurance
• Flexible working options
• Access to the Saab shares matching scheme
• Access to MySaab - our online store offering everything from cash back at hundreds of stores to discounts from exclusive partners

For further information about a career at Saab, visit the page adjacent: https://www.saab.com/markets/australia/careers/saab-life

Applications

Click ‘Apply’ to submit your CV and cover letter in support of your application. Kindly observe that this is an ongoing recruitment process and in exceptional circumstances, the position might be filled before the closing date of the advertisement. We encourage applications as early as possible to avoid disappointment.

By submitting an application to Saab, you consent to undertaking workforce screening activities including, but not limited to: reference checks, Australian Federal Police check, verification of working rights and qualifications, sanctions screening and a pre-employment medical declaration.

Saab Australia is an Equal Opportunity Employer and encourages Aboriginal and Torres Strait Islanders to apply. We also welcome applications from individuals with culturally diverse backgrounds.

Saab Australia is a nationally recognised Veteran Employer of Choice that welcomes the interest of ex-service members, veterans and their families.