The Program Manager is responsible for implementing account-specific programs to achieve set targets for profitability, client satisfaction, on time delivery, and quality.
Requirements
- Four-year college/university degree in Business, English, Foreign Language, Social or Applied Sciences, or related field
- More than five years demonstrated experience coordinating complex projects within the localization or translation industry
- Successful customer service/account management experience, generally a minimum of six years, including at least five years' experience within the translation industry
- Demonstrated successful leadership or mentoring experience, minimum of four years
- Advanced computing skills, including experience with TRADOS and other translation management tools (CAT, or Computer Aided Translation tools) and publishing applications (e.g., Frame Maker, InDesign, etc.)
- PMP or PgMP Certification a plus
- Verbal and written fluency in at least one foreign language a plus
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
