People Support Operations Specialist - French speaking (Fixed-term)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The People Support Solutions (PSS) department brings its purpose to life by providing our colleagues worldwide with integrated HR solutions tailored to their needs. We are a team that works very closely together to ensure good employee relations, anticipate our customers' future needs, and proactively develop solutions.

Please note that this is a fixed-term position with the end date of 1/6/2027.

The opportunity:

As a People Support Operations Specialist​- French speaking you are part of a dynamic, vivid and spiritful People Support Operations team supporting the EMEA region (French speaking locations).

Your main responsibilities will be:

• Providingsupport, insight and explanation on HR systems as well as advisory and administrative activities in one or more main area of HR business processes and employee lifecycle events (eg. onboarding: recruitment and requisition support, offering, pre-employment and reference checks, hiring/onboarding, contract creation; employee changes: contract modifications, contingent workforce management, employee changes/moves, payroll & personal data changes; offboarding: terminations & offboarding support, retirement process, etc.)

• Providingcustomer service on HR related activities and complex HR cases, such as escalation management, inquiry resolution, request management, and troubleshooting

• Supportingthe embedding of the new ways of working, actively participating in the development and implementation of continuous improvement initiatives

• Behavingas role model to team members, showing positive and flexible attitude, mentoring, coaching and training team members

• Developing and managing key stakeholder relationships in a proactive and customer outcomes focused way

• Building relationships with HR colleagues within the PSS organization as well as with customers to ensure ongoing service delivery effectiveness.

Who you are: ​

We are looking for someone who is self-motivated, really passionate about his or her job and understands that providing a high-quality service is crucial for the organization. As an ideal team member you are open-minded, dedicated to make a difference and open to constant development.Furthermore, you have:

• Strong customer centricity, end-to-end accountability, problem-solving skills, growth & agile mindset in ambiguous situations

• Strong stakeholder management and customer engagement skills

• Multi-cultural acceptance, ability to work in a fast-paced and changing environment

• Experience in service delivery or customer care environment

• Fluent in written and spokenEnglish and French.

In exchange we provide you with:

• Development opportunities: Roche is rich in learning resources. We provide constant development opportunities, free language courses & trainings, the possibility of international assignments, internal position changes and the chance to shape your own career.

• Excellent benefits & flexibility: competitive salary and cafeteria package, annual bonus, Private Medical Services, Employee Assistance Program, All You Can Move Sportpass, coaching / mentoring opportunity, buddy program, team buildings, holiday party.We also ensure flexibility, to help you find your balance: home office is a common practice (2 office days/week, and we provide fully remote working conditions within Hungary).

• A global inclusive community, where we learn from each other. At Roche, we cooperate, debate, make decisions, celebrate successes and have fun as a team. Our leadership is very focused on people, creating a strong, inclusive culture, so you always have the chance to share your opinion.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.