Road Runner SportsRS

Remote Customer Service Representative

Road Runner Sports is the world's largest running and walking store, providing a personalized shopping experience for over 40 years with a dedication to helping customers find their perfect fit.

Road Runner Sports

Employee count: 501-1000

Salary: 32k-38k USD

United States only

Overview

As a Work From Home "Customer Service Rep", you'll work directly with customers who call our inbound phone center, selling them top fitness products and services and be the voice of Road Runner Sports, the world’s largest running and walking store.

We have multiple opportunities open for Work From Home Customer Service Representatives.

Earn $19.00/hr, ($16.00/hr base plus bonuses)when you’re hitting your sales goals.

You'll be successful when you can hit your goals, including resolving customer concerns and doing it in the most timely manner while making your Customers raving fans. You'll get all the training you need so you can become an expert, make recommendations, and introduce your Customers to our VIP Family perks while making them feel as though they are talking to a trusted friend!

About us

  • Road Runner Sports is proud to have been recognized as the 2023 Footwear Retailer of the Year by Footwear Magazine.
  • Founded in a San Diego garage over 40 years ago.
  • Road Runner Sports has 47 stores across the country, and we are growing!
  • Our Values, Mission & Purpose (we call them Our 6 Pillars) are Be Different, Bring the WOW, Build something great together, Get Moving, Stay Active, and Live Healthy.

WOW us by Bringing:

  • Reliability and flexible availability that may include days, evening, holidays, and at least one weekend day
  • Previous customer service and/or sales experience in a high volume call center environment (highly preferred)
  • Previous Remote/Work From Home Experience
  • Ability to listen to customer needs, make effective recommendations, and apply technical knowledge
  • Positive attitude and ability to be self motivated in a work from home atmosphere
  • Ability to type, navigates the internet, use basic computer software, and calculate simple retail math
  • Engaging customer service skills to deliver a WOW experience
  • An already established work from home environment using your own windows-based PC or laptop with high-speed internet

Your Rewards

  • Enjoy the fun, casual work from home environment
  • Take advantage of up to 60% DISCOUNTS on all your favorite brands!
  • Educate your customers about the best shoes, socks, insoles, apparel, and accessories to help them change their world!
  • Help change lives through health and fitness

Acknowledgments

After acceptance of a potential offer, the successful completion of a background check will be required prior to start date. The offer is contingent upon the information received in this report, and will be carried out in accordance with Local, State, and Federal laws.

We’re committed to protecting your privacy rights. We collect personal information from you, including personally identifying information, professional or employment-related information, and educational information. The purpose of this collection is to assist in evaluating your application for employment.

To ensure your application is received as timely as possible, we encourage you to apply directly onto our Road Runner Sports Career page.

As you apply directly on our site, we will be reaching out to you within the next 10 days should your experience and qualifications meet our requirements for this position.

Compensation Min

USD $16.00/Yr.

Compensation Max

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 32k-38k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Road Runner Sports

Learn more about Road Runner Sports and their company culture.

View company profile

At Road Runner Sports, our customers face the challenge of finding the perfect footwear and gear to support their active lifestyles, whether they are seasoned marathoners or just starting their running journey. With over 40 years of experience, we have dedicated ourselves to providing every customer with a tailored and personalized shopping experience. Our founder, Mike G., started this family business back in 1983 in a garage in San Diego, with the mission to help every runner find their best fit. Today, we continue that commitment as the world’s largest running and walking store, offering a vast selection of top brands and innovative shoe-fitting technology.

We understand that shopping for running shoes can be overwhelming with so many options, which is why we've created the Perfect Fit Zone. It allows our customers to discover their ideal shoes in just 3 minutes, ensuring they leave with confidence and satisfaction. We also prioritize giving back to the community, having donated over $2 million to help children with disabilities through our initiative, Athletes Helping Athletes. By joining our VIP Family, our customers enjoy exclusive rewards, savings, and the assurance of a 90-day perfect fit guarantee. We invite you to be part of our mission to empower every runner while building a supportive community that makes every mile count.

Claim this profileRoad Runner Sports logoRS

Road Runner Sports

Company size

501-1000 employees

Founded in

1983

Chief executive officer

Michael Gotfredson

Employees live in

View company profile

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Road Runner Sports hiring Remote Customer Service Representative • Remote (Work from Home) | Himalayas