Digital Commerce Product Manager

This leader’s mission is to deliver an exceptional digital commerce experience by optimizing our website and e-commerce platform, driving customer engagement, and fostering seamless, frictionless shopping journeys that maximize revenue growth.

In this role you will get to:

• Enhance product awareness and discovery on website
• Optimize the current digital commerce offering
• Enhance the website’s UI/UX
• Continuously improve the digital commerce platform for high growth
• Drive a culture of execution excellence
• Create a comprehensive strategic plan to drive growth via digital commerce
• Collaborate on implementing cross-sell and growth strategies within the digital commerce platform
• Implement continuous analysis of customer behavior and analytics to inform strategic decisions
• Enhance the delivery of requirements through an agile process to ensure timely, high-quality releases
• Assess internal or 3rd party software engineering resources, from a quality/satisfaction and budget perspective.
• Improve e-Commerce user satisfaction score
• Build functionality to support strategic growth levers
• Complete UI/UX experience for subscription option selection and purchases via eCommerce
• Advance homepage and website architecture to align to strategic company-wide goals and our future EdTech vision state, and manage plan to execution
• Create a roadmap, with input from internal stakeholders across the business and VOC aligned to RI strategic growth and efficiency plans

Disclaimer
The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field.
• Minimum of 5-7 years of experience in digital commerce, e-commerce, or product management roles.
• Proven track record of successfully launching and managing digital commerce products or platforms, preferably in a B2C or B2B environment with SaaS-related products.
• Experience with agile methodologies and product lifecycle management.
• Proficiency in data analysis and using data-driven insights to drive decision-making and product enhancements.
• Excellent communication, leadership, and stakeholder management skills.

Physical Requirements for this position

• Remote
• Up to 10% travel for off-site team meetings
• May require stationary positions (sitting or standing) for extended periods.

Benefits

• Medical, Dental, and Vision plans
• Company paid basic life and AD&D insurance
• Company paid short-term and long-term disability
• Supplemental life insurance options
• Company paid Employee Assistance Program (EAP)
• Retirement plan with discretionary company matching
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options
• Premium subscription to Calm for employee and dependents
• Company paid time off (PTO)
• 13 named holidays, 2 floating holidays, and 4 early-release half days
• Flexible work arrangements
• Work-from-home expense reimbursement
• Tuition Reimbursement Program
• Company orientation and 30/60/90 Day Onboarding

Who is Riverside Insights? Riverside Insights is a growth-focused business on a mission to elevate one billion lives globally by 2030 through research-based assessments and technology for educational professionals, students, clinical and behavioral health clients, and workforce talent.

Why Join Our Team?
At Riverside Insights, achieving real results for students and educators is more than talk – it's what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're ready for an ambitious, collaborative environment, Riverside is the place for you.

Riverside Insights is an Equal-opportunity Employer:
Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Our Commitment to Diversity & Inclusion:
At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated.

Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work.