Rising Star Solutions

Rising Star Solutions is a premier Business Process Outsourcing (BPO) firm that bridges the gap between U.S.-based leadership and expert offshore execution. Founded on the principles of transparency, reliability, and accountability, we provide high-impact support to healthcare organizations, home care agencies, and mid-sized businesses.

Our hybrid model ensures our clients get the best of both worlds: local U.S. oversight and a dedicated, highly skilled team operating out of our state-of-the-art office in Cebu, Philippines.

Our Services

We specialize in specialized virtual assistant services designed to streamline operations and drive growth:

• Recruiting: Candidate sourcing, screening, background checks, and onboarding.

• Intake & Healthcare Support: Handling patient inquiries, insurance verification, and EMR data entry.

• On-Call & Scheduling: 24/7 live call handling, appointment setting, and chat support.

• Marketing: Lead generation, client nurturing, and CRM management.

What Candidates Should Know

At Rising Star, we don’t just "outsource"—we partner.

• Culture of Accountability: We use real-time tracking and live dashboards to ensure everyone is performing at their best.

• Professional Growth: We prioritize "Redundancy by Design," meaning we invest heavily in documented SOPs and senior leadership support so our agents are never left without a clear path to success.

• Onsite Excellence: Our teams work onsite in our Cebu HQ, fostering a collaborative environment with dedicated supervisors and proactive management.

• The "Rising Star" Difference: We look for talent that values "quiet peace" for our clients—meaning we want team members who are proactive, reliable, and capable of closing information gaps without constant supervision.