Rill DataRD

Field Engineer

Founded in 2020, Rill Data is an operational BI tool that enables teams to efficiently create fast, interactive dashboards for rapid decision-making.

Rill Data

Employee count: 11-50

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We are looking for a Field Engineer to join our growing team. Reporting directly to the Head of Commercial, you will provide vital technical support to customers, helping them maximize the value of our solutions. As a Field Engineer, you will work closely with both the sales and engineering teams to ensure smooth product adoption and customer satisfaction.

Key Responsibilities

  • Provide technical support to customers during and after the sales process.
  • Assist with customer onboarding, ensuring a smooth transition from sale to implementation.
  • Collaborate with the Commercial to address customer inquiries and resolve technical issues.
  • Act as a technical liaison between customers and internal teams, ensuring customer feedback is communicated.
  • Participate in technical demonstrations and help answer technical questions during sales engagements.
  • Stay current on product features, capabilities, and best practices to offer support.

Qualifications

  • 2+ years of experience in a field engineering or technical support role.
  • Hands-on experience in a technical role leveraging SQL, Python, or Spark to build, operate and maintain data analytics solutions.
  • AWS or Google Cloud familiarity.
  • Strong communication skills, with the ability to work effectively with technical and non-technical audiences.
  • Proven ability to troubleshoot and resolve technical issues in a customer-facing environment.

About Rill

Rill is the world’s fastest BI tool, designed from the ground up for real-time databases like DuckDB and ClickHouse. Our platform combines last-mile ETL, an in-memory database, and interactive dashboards into a full-stack solution that’s easy to deploy and manage. With a BI-as-code approach, Rill empowers developers to define and collaborate on metrics using SQL and YAML. Trusted by leading companies in e-commerce, digital marketing, and financial services, Rill provides the speed and scalability needed for operational analytics and partner-facing reporting.

About the job

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Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

Job categories

Field EngineerField Service EngineerField TechnicianField Service TechnicianDiagnostic Equipment Field EngineerMedical Imaging Field Engineer

Skills

SQLPythonSparkAWSGoogle CloudData AnalyticsTechnical SupportCustomer OnboardingTroubleshootingProduct DemonstrationsCommunication SkillsCloud ServicesBI ToolsAnalyticsETLDuckDBClickhouseBI As CodeYAML

About Rill Data

Learn more about Rill Data and their company culture.

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Rill Data is an innovative operational business intelligence (BI) tool founded in 2020 that empowers data teams to create fewer yet more impactful dashboards. Unlike traditional BI tools that often complicate the data analysis process, Rill focuses on speed and flexibility. Its unique embedded in-memory database facilitates quick, real-time analytics, enabling users to easily pivot, slice, and drill down into their data. This efficiency allows business users to make faster decisions with less reliance on ad hoc analyses.

The architecture of Rill combines a last-mile ETL service, an in-memory database, and dynamic dashboards within a single solution. This capability supports the design of metrics rather than standard visualizations like pie charts, fostering a metric-driven approach to data representation. Leading companies across various industries, including media and advertising sectors, utilize Rill to streamline their analytics processes. Rill's emphasis on easy integration and user-centric design has positioned it as a significant player in the operational BI landscape, addressing the needs of data professionals who require powerful tools to manage and interpret complex data.

Claim this profileRill Data logoRD

Rill Data

Company size

11-50 employees

Founded in

2020

Chief executive officer

Michael Driscoll

Markets

Business IntelligenceData AnalyticsOperational AnalyticsReal Time AnalyticsIn Memory DatabasesETL (ExtractTransformLoad)Data VisualizationMetrics Driven AnalyticsMedia AnalyticsAdvertising Analytics

Employees live in

United States
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