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ReflexAI revolutionizes training and quality assurance for contact centers via AI-powered tools, ensuring teams are equipped to handle complex interactions.
Employee count: 11-50
ReflexAI is seeking a Senior Machine Learning Engineer to contribute to large-scale projects involving machine learning and natural language processing. The role involves designing, deploying, and analyzing models, as well as collaborating with cross-functional teams. The company focuses on mission-driven, people-centric organizations in crisis response, public safety, and healthcare.
Full Time
Learn more about ReflexAI and their company culture.
What started as a response to the challenges in training and quality assurance in contact centers has evolved into a groundbreaking solution that empowers organizations to achieve excellence in human-led support services. Founded by leaders well acquainted with the intricacies of crisis support, ReflexAI harnesses the dual power of artificial intelligence and human empathy to revolutionize how organizations train their teams and assure quality in service delivery.
At the heart of ReflexAI's innovation is a commitment to responsible AI use combined with a people-centric approach. The company is on a mission to enhance training experiences with its AI-driven tools that simulate real-world scenarios, providing staff the confidence and skills necessary to handle sensitive interactions—from crisis intervention to customer service calls. With their flagship products, 'Prepare' and 'Assure', ReflexAI not only streamlines learning processes but also provides objective feedback and analysis, thus transforming performance management into a data-driven field.
11-50 employees
2022
Sam Dorison
Employee count: 51-200
Salary: 200k-300k USD
Employee count: 5000+
Salary: 229k-343k USD
Employee count: 5000+
Salary: 150k-750k USD
Explore the variety of open remote roles at ReflexAI, offering flexible work options across multiple disciplines and skill levels.
Employee count: 11-50
Salary: 50k-60k USD
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