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ReflexAI

ReflexAI revolutionizes training and quality assurance for contact centers via AI-powered tools, ensuring teams are equipped to handle complex interactions.

About ReflexAI

What started as a response to the challenges in training and quality assurance in contact centers has evolved into a groundbreaking solution that empowers organizations to achieve excellence in human-led support services. Founded by leaders well acquainted with the intricacies of crisis support, ReflexAI harnesses the dual power of artificial intelligence and human empathy to revolutionize how organizations train their teams and assure quality in service delivery.

At the heart of ReflexAI's innovation is a commitment to responsible AI use combined with a people-centric approach. The company is on a mission to enhance training experiences with its AI-driven tools that simulate real-world scenarios, providing staff the confidence and skills necessary to handle sensitive interactions—from crisis intervention to customer service calls. With their flagship products, 'Prepare' and 'Assure', ReflexAI not only streamlines learning processes but also provides objective feedback and analysis, thus transforming performance management into a data-driven field.

FAQs

When was ReflexAI founded?
ReflexAI was founded in 2022.
Who is the CEO of ReflexAI?
Sam Dorison is the CEO.
What industries or markets does ReflexAI operate in?
ReflexAI operates in the following markets: Artificial Intelligence, Customer Service, Crisis Management, Quality Assurance, Performance Management, Human Resources Technology, Contact Center Solutions, Simulation Training, Data Analytics, and Training And Development.
How many employees does ReflexAI have?
ReflexAI has 11-50 employees.
Where does ReflexAI have employees?
ReflexAI has employees in United States.
Is ReflexAI hiring?
Yes, ReflexAI has 1 open remote job.
Does ReflexAI support remote work or working from home?
Yes, ReflexAI is a remote-friendly company.
Does ReflexAI offer a four-day work week?
No, ReflexAI does not offer a four-day work week.
Is ReflexAI transparent about salaries?
Yes, ReflexAI practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 4 roles.
What is ReflexAI's website?
ReflexAI's website is reflexai.com.
Where can I find ReflexAI on social media?
You can find ReflexAI on LinkedIn and Twitter.

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