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ReflexAIRE

Program Manager

ReflexAI revolutionizes training and quality assurance for contact centers via AI-powered tools, ensuring teams are equipped to handle complex interactions.

ReflexAI

Employee count: 11-50

Salary: 90k-120k USD

United States only

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As Program Manager, you will play a central role in delivering high-impact programs that advance ReflexAI’s mission and drive meaningful change across sectors.

Requirements

  • Significant experience (typically 4+ years) in program or project management, ideally within mission-driven or cross-sector settings.
  • Specific expertise (typically 3+ years) in digital marketing or other forms of awareness building.
  • Demonstrated success managing multi-stakeholder initiatives, partnerships, or large-scale social impact programs.
  • Excellent communication skills, comfortable engaging with executives, partners, and community leaders across diverse contexts.
  • Highly organized and capable of juggling multiple priorities while maintaining focus on long-term objectives.
  • Proactive, adaptable, and thrive in fast-paced, ambiguous environments where innovation and collaboration are key.
  • Able to distill complex information into clear recommendations, decisions, and next steps.
  • Embodies ReflexAI’s core values of Security, Customer impact, Long-term Mindset, Innovation, and Inclusion.

Benefits

  • Generous retirement
  • Equity
  • Healthcare
  • PTO policies
  • Flexibility to work remotely from anywhere in the United States

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level
Manager

Salary

Salary: 90k-120k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About ReflexAI

Learn more about ReflexAI and their company culture.

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What started as a response to the challenges in training and quality assurance in contact centers has evolved into a groundbreaking solution that empowers organizations to achieve excellence in human-led support services. Founded by leaders well acquainted with the intricacies of crisis support, ReflexAI harnesses the dual power of artificial intelligence and human empathy to revolutionize how organizations train their teams and assure quality in service delivery.

At the heart of ReflexAI's innovation is a commitment to responsible AI use combined with a people-centric approach. The company is on a mission to enhance training experiences with its AI-driven tools that simulate real-world scenarios, providing staff the confidence and skills necessary to handle sensitive interactions—from crisis intervention to customer service calls. With their flagship products, 'Prepare' and 'Assure', ReflexAI not only streamlines learning processes but also provides objective feedback and analysis, thus transforming performance management into a data-driven field.

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ReflexAI

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ReflexAI hiring Program Manager • Remote (Work from Home) | Himalayas