About Reality Based Group
At Reality Based Group (RBG), we focus on enhancing customer experiences (CX) through a range of innovative services that include mystery shopping, audits, and virtual reality training. Since our foundation in 1992, we have positioned ourselves as leaders in the customer experience management space, providing client partners with holistic insights into their operations. Our primary goal is to deliver actionable data and solutions that drive positive change and foster long-term success.
Our unique approach utilizes advanced technologies and industry expertise to transform standard data collection into valuable business intelligence. With our flagship product, GameFilm®, we capture real interactions to inform and improve customer journeys. Our comprehensive training modules gamify learning experiences, keeping employees engaged while enhancing service quality. We are committed to helping businesses uncover hidden opportunities for improvement through detailed evaluation and reporting processes.
FAQs
- When was Reality Based Group founded?
- Reality Based Group was founded in 1992.
- Who is the CEO of Reality Based Group?
- Josh Stern is the CEO.
- What industries or markets does Reality Based Group operate in?
- Reality Based Group operates in the following markets: Customer Experience Management, Mystery Shopping, Business Intelligence, Virtual Reality Training, Retail Auditing, Employee Engagement, Data Analytics, Service Quality Improvement, Gamification, and Training And Development.
- How many employees does Reality Based Group have?
- Reality Based Group has 201-500 employees.
- Where does Reality Based Group have employees?
- Reality Based Group has employees in United States.
- Is Reality Based Group hiring?
- Yes, Reality Based Group has 2 open remote jobs.
- Does Reality Based Group support remote work or working from home?
- Yes, Reality Based Group is a remote-friendly company.
- Does Reality Based Group offer a four-day work week?
- No, Reality Based Group does not offer a four-day work week.
- Is Reality Based Group transparent about salaries?
- Yes, Reality Based Group practices salary transparency, often including salary or compensation ranges in their job posts. They provide salary data for 1 role.
- What is Reality Based Group's website?
- Reality Based Group's website is www.realitybasedgroup.com.
- Where can I find Reality Based Group on social media?
- You can find Reality Based Group on LinkedIn.
United States
