Industry Engagement Specialist

Are you ready to help organizations across industries realize customer value and experience innovation with cutting-edge GenAI technology?

The Industry Engagement Specialist (ES) is responsible for ensuring that customers across multiple industries using the Dynamic AI platform achieve their desired outcomes and long-term value from their investment in Dynamic AI. The role bridges commercial, technical, and product perspectives, owning the relationship and ensuring each customer moves from the idea phase to a successful implementation and utilization of an AI Diamond.

The ES acts as the voice of the customer inside RawPowerLabs and as a trusted advisor to the customer outside.

About Raw Power Labs

Raw Power Labs is a sister company to Raw Power Games. Our mission is to bring the power of AI into the hands of creators and organizations, enabling them to craft unique and impactful user and customer experiences across industries.

We aim to transform cutting-edge AI research into practical solutions that help create meaningful, immersive, and scalable experiences. We believe this can be achieved by offering the best possible work culture to our employees where we can dream big and run experiments. We recognize that experimentation and embracing new and different approaches require taking risks and sometimes result in failures, but that is also how we learn and grow!

Currently, we are an innovation team of 15 and growing. We share their values of trust, transparency and empathy and strive to be the best workplace in the industry. Besides an adventure, here is what we’re offering:

• Competitive salaries.

• Supplemental pension contributions.

• 30 days of annual vacation.

• Flexible work hours, remote when you need to.

• Low hierarchy, your respectful feedback is welcome.

• Great focus on work/life balance.

• Bleeding edge tech stack.

• Skilled co-workers who are driven by a passion for creating beautiful games and cool tech.

So if you are kind-hearted, curious in nature and passionate about AI read on, and consider joining our journey to build an amazing company.

Key Responsibilities

• Be the Industry customer-facing face of Dynamic AI / RawPowerLabs and serve as the main operational point of contact for customers, owning the portfolio and engagement pipeline.

• Own the onboarding process, including high-level technical support during qualification, adoption, renewal and retention.

• Collect detailed customer feedback for our product team at all stages of the sales, implementation and runtime funnel.

• Collaborate with Business Development to translate customer success stories into growth opportunities and community engagement.

• Collaborate with Product and Engineering leadership on key initiatives and deals.

• Share regular customer updates and account status reports.

• Document business outcomes demonstrating value realization of Dynamic AI

What The Candidate Bring to the Team

• People passion and eagerness to join a fantastic Dynamic AI team

• Technical savvy, preferably from software development, and the desire to be main technical advisor of solving use cases

• Strong formal communication skills (English) with a focus on customer experience and relationship building.

• Strong communication and interpersonal skills to effectively work with internal and external partners.

• Ability at performing demos in front of both technical and business-focused prospects

Diversity and Culture

We strongly believe in a discrimination-free workplace. Harassment, bullying, and exclusionary practices are not tolerated. We embrace the diversity of experience, perspectives, and background - they help us create a people-positive work environment and innovative solutions.