Local Support Specialist (Latvian language)

RateHawk's journey began in 2016, born from the extensive experience of its parent company, Emerging Travel Group, which was established in 2010. Recognizing a significant gap in the B2B travel sector for a user-friendly, technologically advanced, and supply-rich hotel booking system, the team behind successful B2C brands like Ostrovok and ZenHotels decided to channel their expertise into creating a platform specifically for travel professionals. This vision materialized as RateHawk, an online booking engine designed to empower travel agents, tour operators, and corporate clients.

From its inception, RateHawk focused on addressing the nuanced needs of the B2B market, offering not just hotel bookings but a comprehensive suite of travel-related services including flights, transfers, and car rentals. The platform's core strength lies in its vast inventory, aggregated from over 260 global wholesalers, consolidators, OTAs, DMCs, and more than 100,000 direct hotel contracts. This extensive network allows RateHawk to provide competitive rates for over 2.6 million accommodation options worldwide. The company's commitment to technology is evident in its smart algorithms that process and aggregate inventory to find the best rates, coupled with a strong emphasis on user experience and machine learning to continuously refine the platform. This dedication to innovation and customer-centricity has fueled RateHawk's rapid expansion. The company has steadily grown its global footprint, establishing a presence in numerous countries across Europe, Asia, North and South America, and Africa, with offices in key cities like London, Berlin, Milan, Lisbon, Warsaw, Dubai, Limassol, Wilmington, and a recently opened Asian headquarters in Singapore. Today, RateHawk serves over 70,000 travel professionals globally, offering its platform in multiple languages and providing 24/7 multilingual support, solidifying its position as a leading B2B travel booking tool.