Social Media Manager

Company: Raydiant

About Raydiant:

Raydiant is on a mission to create amazing experiences for people everywhere they go. Using a first-of-its-kind technology, Raydiant reimagines and transforms customer and employee experiences through dynamic and interactive digital signage. Some of the nation's most recognizable brick-and-mortar companies, including Chick-Fil-A, First Bank, Harvard University, Thomson Reuters, and Wahlburgers use Raydiant to keep employees engaged and customers coming back, all while driving revenue.

Built with both people and businesses in mind, Raydiant focuses on the experience so companies can focus on their products. Franchise managers, IT, marketing, and communications executives can effectively scale their brick-and-mortar operations while eliminating outdated technology. Our superior product, service, and integrations seamlessly create more engaging and personalized in-store experiences that keep customers coming back and buying more.

Founded in April 2017, Raydiant is headquartered in San Francisco, California, and is the highest funded company of its kind. Raydiant currently works with 4,500+ brands. To learn more, visitwww.raydiant.com.

The Role:

Our team is great, but you can help make it better.

As the Social Media Manager at Raydiant, you will play a crucial role in expanding our brand's presence and engagement across various social media platforms. In addition to managing our TikTok, LinkedIn, Instagram, and Twitter accounts, you will develop and execute innovative social media strategies that align with our company's mission and values.

This role is available remote. You can work from anywhere.

Responsibilities:

• Support our marketing leader in developing and implementing a comprehensive social media strategy across TikTok, LinkedIn, Instagram, and Twitter

• Create engaging, original content tailored to each platform's audience and best practices

• Monitor and analyze social media metrics to optimize performance and report on ROI

• Collaborate with cross-functional teams, including marketing, product, and customer success, to ensure consistent messaging and branding across all platforms

• Stay up-to-date with the latest social media trends, features, and best practices, and adapt our strategy accordingly

• Engage with our audience by responding to comments, messages, and mentions in a timely and professional manner

• Identify and pursue opportunities for partnerships, influencer collaborations, and user-generated content

• Develop and maintain a content calendar to ensure a consistent posting schedule across all platforms

• Provide regular reports on social media performance and make data-driven recommendations for improvement

Requirements:

• 3-5 years of experience managing social media accounts for a brand or agency

• Proven track record of growing social media followings and engagement

• Excellent writing and communication skills, with the ability to adapt tone and style for different platforms and audiences

• Strong understanding of social media metrics and analytics tools

• Proficiency in graphic design and video editing tools, such as Adobe Creative Suite

• Ability to work independently and collaboratively in a fast-paced environment

• Passion for staying up-to-date with the latest social media trends and best practices

If you are a creative, data-driven social media professional with a passion for crafting engaging content and building communities, we'd love to hear from you. Join our team and help us create amazing experiences for people everywhere they go.

Compensation Range: ZAR 150K - ZAR 360K