United States onlyAbout Rad AI
We have raised $50+ million to date from venture funds such as Gradient (Google’s AI fund) and ARTIS. We’ve also formed a partnership with Google to collaborate on the future of generative AI to redefine healthcare. Currently, more than 1/3 of radiology groups and healthcare systems, including Kaiser Permanente, HCA Healthcare, and Geisinger, now leverage the latest Gen AI advancements from Rad AI. We're recognized as one of the most promising healthcare AI companies by both CB Insights and AuntMinnie. Come join us in transforming healthcare with AI!
Founded by the youngest US radiologist in history, Rad AI empowers physicians with Al to save time, reduce burnout, and improve the quality of patient care. By combining our deep expertise in healthcare and AI and using one of the largest proprietary radiology report datasets in the world, our AI has uncovered hundreds of new cancer diagnoses for patients and reduced the error rate in tens of millions of radiology reports by nearly 50%.
Key Responsibilities
Operational Efficiency & Process Improvement:
Deliver Implementation OKRs and achieve implementation timeline and revenue targets
Drive the adoption of new customer onboarding workflows to enhance operational scalability.
Propose and execute on process improvements to enhance team efficiency.
Develop streamlined implementation processes and materials to ensure quick and smooth customer onboarding.
Customer Outcomes:
Ensure client outcomes are met proactively.
Monitor client adoption, usage patterns, vendor integration success, and product configurations.
Serve as a key escalation point for any arising issues.
Product, Engineering, & Commercial Collaboration:
Collaborate effectively with Engineering on critical product issues.
Partner with product and commercial teams to offer thought leadership and strategic insight into product priorities and operationalize the scalable delivery of new features, products, and services.
Work with the product team to develop internal tools for onboarding and monitoring new product and customer launches.
Escalate and prioritize issues appropriately to best serve clients.
Team Performance:
Recruit, retain, and lead a high-performing team of implementation specialists and customer support specialists.
Regularly review team goals and metrics.
Requirements:
5+ years of experience managing small to medium teams, ideally in implementations or professional services.
Come join our world-class team as we build and deploy AI solutions that will make a difference in millions of people’s lives. Our team is mission-driven and focused on transparency, inclusion, close collaboration, and building an incredible team.
If you're passionate about driving innovation and delivering impactful reporting solutions, we'd love to hear from you!
Rad AI offers a variety of benefits, including:
Comprehensive Medical, Dental, Vision & Life insurance
HSA (with employer match), FSA, & DCFSA
401(k)
11 paid company holidays
Location-flexibility (remote-first company!)
Flexible PTO policy
Annual company-wide offsite
Periodic team offsites
Annual equipment stipend
At Rad AI, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
