Project Manager

General

• WorkwithRackspaceandclientstakeholdersingatheringanddocumentingrequirementsthat solveacustomer’spainpointorobjectivesthroughprojectoutcomesandbenefitsrealization.
• Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met.
• Build and maintain a network of cross-functional technical resources within Rackspace and acrossanyrelativepartnershipstoallowforhigherproductivity,increasedbusiness,andrapid resolution of problems and escalations.
• ContributetotherefinementoftheRackspaceProfessionalServicesmethodology.
• Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.
• Ability to travels required.

Project Management

• Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.
• Responsible for the preparation of key project documents(PID,plans,logs,reports)and other key deliverables through the life of the project.
• Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.
• Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.
• Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members.
• Prepares and presents reports on project progress and problems to Rackspace and client stakeholders.

Pre-Sales Engagement

• Assists in the preparation of proposals, RFP/RFI responses, Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.
• Regularly collaborates with Sales pursuit teams, Programme Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.

• PMP/Prince2(Practitioner)certification.
• Provenabilitytoorganiseandexecuteprojectsinaconsistent,repeatableandreliable manner.
• Technical conversational knowledge in the following areas:

• Excellenttimemanagement,communications,decisionmaking,presentation,human relations and organization skills.
• Able to resolve problem sinatimely manner.
• Ability to communicate technical information and ideas so others will understand.
• Generalknowledgeofcloudtechnologies,IToperations,projectmanagementoperations.
• Abilitytoadapttoarapidlychangingenvironment,handlingshiftingprioritiesandambiguity.
• EnterpriseleveluseofMSOfficesuiteincludingProjectandVisioandknowledgeofother project management tools.

• (essential project management experience or scoping, planning, leading and monitoringtechnicalprojectsfrominitiationthroughdeliverypreferablyinmanagedservices or hosting.
• (essential) working on infrastructure technology projects including one or more of the following: