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QuickTeamQU

Technical Support Specialist

QuickTeam Solutions provides virtual employees to businesses, helping them save time and money by outsourcing tasks to a trained remote workforce.

QuickTeam

Employee count: 11-50

Salary: 240k-264k USD

South Africa only

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Our client installs and maintains EV charging stations for commercial properties. Beyond installation, ongoing monitoring, troubleshooting, and coordination are key to keeping chargers running smoothly.

  • Role Overview:
    • We are seeking a Technical Support Specialist to join our team. No prior EV charger experience is needed — full training will be provided. This role requires a tech-savvy, proactive individual who can learn quickly, communicate effectively, and help keep our EV infrastructure operational.
    • Full-time, 40 Hours/Week
    • Fully remote, work from home
    • Salary: ZAR 20,000-22,000/month, commensurate with skills and experience
    • Availability to work during EST business hours.

Responsibilities:

  • Monitor EV charger statuses and identify any issues.
  • Communicate with property owners and drivers to assist with troubleshooting.
  • Coordinate with maintenance teams for on-site support.
  • Document issues and resolutions in the system.
  • Escalate complex technical problems when necessary.

Requirements

  • 3+ years of experience as a Technical Support Specialist
  • Tech-savvy with strong problem-solving skills
  • Excellent communication skills
  • Ability to multitask and manage active issues efficiently
  • Customer service or technical support experience in IT or related field preferred

Training Provided:

  • EV charger systems and operations
  • Basic troubleshooting and issue resolution
  • Coordination procedures with maintenance and property teams

Preferred Candidate Profile

  • Highly organized and structured (Male candidates preferred).
  • Sharp, confident, and proactive—strong personality, not passive.
  • Upbeat, passionate, and able to operate in a fast-paced environment.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Salary

Salary: 240k-264k USD

Location requirements

Hiring timezones

South Africa +/- 0 hours

About QuickTeam

Learn more about QuickTeam and their company culture.

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At QuickTeam Solutions, we are at the forefront of revolutionizing business operations through the strategic implementation of virtual talent. Our innovative approach empowers companies of all sizes to build highly efficient, professional remote teams at a fraction of the cost of traditional, in-house staffing. By leveraging a global network of skilled professionals, we provide bespoke virtual employee solutions designed to streamline workflows, enhance productivity, and drive significant overhead cost savings. Our core mission is to help businesses offload time-consuming tasks, allowing them to focus on their primary growth objectives and core competencies. Through our groundbreaking platform, we connect clients with top-tier virtual assistants, administrative support, customer care specialists, and telehealth coordinators, ensuring a perfect match for their specific needs.

Our technological infrastructure is built on principles of flexibility and scalability, enabling our clients to seamlessly adjust their team size in response to evolving business demands without being encumbered by long-term contracts or hidden fees. We pride ourselves on a rigorous and comprehensive vetting process, which includes thorough background checks and skills assessments, to guarantee that we provide only the most qualified and reliable candidates. A dedicated account manager is assigned to every client, ensuring a smooth onboarding process and continuous support to monitor performance and facilitate open communication. This commitment to personalized service and quality assurance is central to our innovation-focused strategy. We are not just a service provider; we are a strategic partner invested in our clients' long-term success, constantly innovating to deliver exceptional value and operational excellence in the virtual workforce landscape.

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QuickTeam

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QuickTeam hiring Technical Support Specialist • Remote (Work from Home) | Himalayas