Quantrics Enterprises Inc.QI

Senior Cyber Security Specialist (Work From Home)

Quantrics Enterprises Inc. is a provider of IT development, customer service solutions, and shared services, primarily supporting Canada's leading telecommunications company. It operates as a subsidiary of Nordia and has a significant presence in the Philippines.

Quantrics Enterprises Inc.

Employee count: 5000+

Philippines only

Overview

Join our award-winning IT team as we lead the way in digital, cloud, and security technology services. You will be playing a critical role in delivering innovative solutions for our biggest client, Canada’s leading telecommunications, tech, and media corporation. We’re looking for passionate and creative tech leaders who want to take their career to the next level and make a real impact. Our success is fueled by our people and our passion for innovation, so we empower our Qmunity and provide a workplace where they can flourish and grow.

We offer premium benefits, including:

• Work From Home Set up• Salary based on experience, miscellaneous allowances• Performance bonuses and yearly increase• HMO from day 1 for you + 2 free dependents• 6 months paid maternity/15 days paternity leave• Company-sponsored training and upskilling, and career growth opportunities!

Responsibilities

• Focus and specialization on detection and response to Distributed Denial of Service (DDOS) attacks• Participate in the development and implementation of security initiatives to ensure the best possible measures are in place to maintain a secure operation.• Monitor, evaluate, and maintain systems and procedures to safeguard internal information systems.• Develop, implement, and enforce security strategies, policies and procedures.• Strengthen our security posture by adjusting thresholds / on boarding / off boarding Bell Business customers• Develop, maintain and update documentation associated to production releases.• Adhere to best practices for security management

Qualifications

  • 5+ years of experience in Network Security
    • In depth experience in the Network troubleshooting layers (prerequisite) in order to be perform Network security troubleshooting on Security appliance devices to be able to manage rules & configurations to improve network integrity and reduce penetration test failures
    • Experience in analyzing network traffic not limited to Wireshark and other security analysis tools
    • Very strong working knowledge of security tools such as firewalls, IDS/IPS, A/V, anti-spam, content management, server and network device hardening
  • 5+ years of experience in Security Monitoring
    • In depth experience in monitored and analyzing network traffic for anomalies, identifying and mitigating a large-scale DDoS attack utilizing SIEM solution not limited to ArcSight, Fortisiem and Arbor/Netscout
  • 5+ years of experience in Security Incident Management
    • Ability to analyze issues and act on the incident by applying fundamental security mitigation as per best practices
  • 5+ years of experience in Security Analysis
    • In depth experience in analyzing forensics during Security event to understand the root of the event
  • 5+ years of experience in Security and Device
    • Device management troubleshooting / life cycle management / upgrades for our security DDoS appliances

You will thrive in this role if you have...

  • DNA - Curiosity and fast learner due to our fast-paced environment (no exceptions).
  • Independent / ability to make the call during business hours to act on an incident post analyzing the event by collaborating with our business / and cyber partners and vendors Incident management experience by handling device management incidents and security incidents and ability to lead Post incident report by documenting and leading the call with various stakeholders
  • Ability to communicate fluently in English

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Quantrics Enterprises Inc.

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Quantrics Enterprises, Inc. is a subsidiary of Nordia, which is Canada's largest provider of customer service solutions. Quantrics provides captive services in IT Development, technical and customer call centers, and shared services support for Canada's leading telecommunications provider. Established in Canada in January 2016, Quantrics opened its doors in Taytay, Rizal, Philippines, as a captive offshore business process outsourcing (BPO) contact center in August 2016. The company expanded its business model in 2017 to include IT development and shared services. Quantrics has positioned itself as more than a customer service champion, aiming to be a leading Digital Services and IT/Software Solutions Provider. The company emphasizes innovation and technological advancements, driven by the passion of its employees, referred to as the 'Qmunity'.

Quantrics focuses on fostering professional career growth and enabling employees to contribute to the global digital landscape. Initially centered on Customer Call Center Operations supporting Bell Media, Quantrics has broadened its scope to encompass Bell's shared services support and has diversified into IT and Software Development, including mobile app and web development, and blueprint programming. The company has received recognition as a top employer, including being rated by Glassdoor in its third year and acknowledged as a Wellness Company of the Year by Asia CEO Awards in 2021 and 2022. It also received the Best Company of the Year Outside NCR award from the International ICT Awards in 2022. Quantrics operates with a 'people-first' philosophy, prioritizing the needs and well-being of its employees, partners, and the Qmunity. This approach is reflected in their commitment to creating a positive work environment and their recognition programs. As of May 2025, Quantrics, along with Nordia, has rebranded to NQX, signifying a unified brand focused on customer experience and digital innovation. However, the existing digital presence under the quantrics.com domain still reflects the Quantrics brand and its established operations in the Philippines with sites in Taytay, San Mateo, and Naga.

Employee benefits

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Yearly increase

Annual salary increase.

Flu Vaccination

Annual flu vaccination.

Optical Reimbursement

Reimbursement for optical expenses.

Home-based setup

Option for employees to work from home.

View Quantrics Enterprises Inc.'s employee benefits
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Quantrics Enterprises Inc.

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Quantrics Enterprises Inc. hiring Senior Cyber Security Specialist (Work From Home) • Remote (Work from Home) | Himalayas