QAD, Inc.QI

Senior Controls Engineer

QAD Inc. is a leading provider of next-generation manufacturing and supply chain solutions in the cloud, enabling Adaptive Manufacturing Enterprises to rapidly respond to change and optimize agility, efficiency, and resilience.

QAD, Inc.

Employee count: 1001-5000

United Kingdom only

Company Description

Redzone helps manufacturers make more stuff for less while greatly improving the employee experience. While there is a lot of hype around digital transformation, the factory of the future, and Industry 4.0, the focus has been on the equipment and technology – not the people. At Redzone, we are all about the people, what we call “the connected worker.” We make frontline teams more engaged and more productive so their lives improve while contributing to positive business outcomes. We do this by combining exceptional software and world-class coaching, giving our customers an average productivity increase of 22% in 90 days. Redzone brings together Production, Maintenance, and Quality teams, improving the communications between those teams to resolve issues and increase output. Decision-making happens on the shop floor by the people doing the work, in real time, for immediate impact and a better overall employee experience.

With over 1000 customers, 1400 plants and 325,000 users, Redzone is changing the way people work – one plant at a time.

Job Description

Under the leadership of the SVP of Product and Solutions, the Senior Controls Engineer is
responsible for developing and supporting customer data capture from new and existing operational technology (OT) network as well as integrating needs for a variety of manufacturing suiters, ERP, QA and similar systems. The Senior Controls Engineer will work directly with prospective and existing customers to accurately scope technological solutions aimed to deliver seamless communications between systems per individual project requirements.

This position is located in the UK, Full Time, Exempt, Remote and may require travel up to 60% of the time, based on business needs.

What you will do:

  • Influence prospective customers in the pre-sale process to share understanding of the current technology the client has in place, detailed knowledge of Redzone, and effective communication of how to effectively bridge perceived gaps.

  • Develop Customer/Prospect Automation Scope.

  • Hand off the Solution project to the project manager, ensuring they fully understand the architecture and are aligned on strategy and vision for how to move forward with the client/prospect.

  • Partner with Sales, Support, and IT Teams to answer questions and prepare the Technical RFP.

  • Effectively communicate proposed solutions ensuring feasibility and confidence in the deployment of the identified solution(s).

  • Deliver accurate project scopes in terms of hardware and person-hour cost, accurate and timely execution of individual scope of work, and customer satisfaction as measured by after action scope reviews.

  • Support the pre-sales process with on-site technology assessments including production of automation maps, mapping of existing information flows, system hierarchies and interface points and associated costs estimates.

  • Implement system interface solutions within scope of responsibility as defined above in accordance with internal project management timelines.

  • Work with existing platform and integration personnel to accomplish internal project management tasks.

  • Set and document standards to build a library of knowledge for known solutions. Develop and support best practices to simplify future workflows and ensure effective communication to customers where appropriate.

  • Other duties as assigned.

Qualifications

Expert communication skills, business acumen, and a problem-solving mindset are required to influence technical and operations executives.

Must understand:

  • SCADA and different software types
  • PLC Logic and Hardware
  • Sensor Types and Working Principles
  • OPC and industrial communication protocols
  • High level understanding of ERP and MES integrations (API, CLI, MQTT, etc).
  • Servers
  • VMs
  • Networking

Other:

  • Knowledge and ability to learn computer-based software required to perform successfully in this position.
  • Strong use of Microsoft suite of software (ie. Excel, PowerPoint, teams, word, office).
  • Ability to influence at all levels of an organization and possess sound judgement and excellent assessment skills.
  • Strong written and verbal communication skills.
  • Willingness to accept coaching.
  • Ability to manage multiple deadlines, tasks, and work in a high pace/high growth environment.

Education/Experience:

  • BS Degree required in related fields; Computer Science, Computer Engineering, Automation Engineering, Industrial Engineering, Electrical Engineering, Electronic Engineering

  • 5 years of Controls/Automation Engineering Experience is preferred.

  • Technical sales background will be considered (needs to have a strong engineering understanding)

Additional Information

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About QAD, Inc.

Learn more about QAD, Inc. and their company culture.

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Through groundbreaking technology, we are revolutionizing manufacturing and supply chain solutions at QAD Inc. Since our inception in 1979, QAD has been at the forefront of tackling crucial manufacturing challenges, driven by an unwavering commitment to providing innovative solutions. Our core mission is to empower global manufacturers to rapidly adapt to the ever-increasing disruptions caused by technology-driven innovation and shifting consumer preferences. We enable these 'Adaptive Manufacturing Enterprises' by delivering a comprehensive suite of cloud-based applications designed to optimize agility, efficiency, and resilience for effective customer service. QAD's Adaptive Applications portfolio, headlined by QAD Adaptive ERP, is engineered to streamline the management of manufacturing operations, supply chains, financials, customers, technology, and business performance.

Our innovation journey has been marked by significant milestones, including being one of the first to offer cloud-based ERP solutions for manufacturers, starting with QAD Supplier Portal in 2003 and ERP in 2007. We continue to invest heavily in technologies, acquire best-in-class solutions, and build a talented team to support manufacturers and supply chains in navigating a turbulent world. Recent advancements include updates to QAD Adaptive ERP and the introduction of new solutions like supplier relationship management and sourcing, demonstrating our commitment to continuous innovation. Furthermore, strategic acquisitions such as Redzone Connected Workforce and LiveJourney Process Intelligence have enhanced our capabilities in optimizing people, processes, and systems, empowering frontline workers and streamlining operations through advanced process mining. Our partnership with Boomi, a leader in AI-driven automation, further exemplifies our dedication to simplifying complexity and accelerating performance for manufacturers by enabling seamless, intelligent connectivity and reducing implementation times. QAD's solutions cater to diverse industries, including automotive, consumer products, high technology, food and beverage, industrial equipment, and life sciences, helping them innovate for competitive advantage.

Employee benefits

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Parental leave

Parental leave.

Insurance benefits

Insurance benefits.

Pawrental leave

Leave for pet care.

Family care leave

Leave for family care.

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QAD, Inc. hiring Senior Controls Engineer • Remote (Work from Home) | Himalayas