QAD, Inc.QI

Collections Analyst

QAD Inc. is a leading provider of next-generation manufacturing and supply chain solutions in the cloud, enabling Adaptive Manufacturing Enterprises to rapidly respond to change and optimize agility, efficiency, and resilience.

QAD, Inc.

Employee count: 1001-5000

India only

Company Description

QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing and the supply chain.

We are a virtual first company and your primary work experience will be virtual / working from your home. Occasional travel to a physical office may be required to enhance working relationships, collaboration, design, strategy and alignment.

Job Description

QAD is looking for an enthusiastic and attention-to-detail focused Collections Analyst. This position will report to the Order to Cash Manager.

Note: This position is a Hybrid role. The person has to work from office a minimum of 2 days per week.

  • The Collections focus specializes in the resolution of outstanding invoices and delinquent accounts. Works directly with clients. Audits and analyzes aging reports, tracking collection efforts and initiates outside collection approach for unresolved delinquent accounts.
  • Responsible for the resolution and management of outstanding invoices and delinquent accounts.
  • Works directly with clients to negotiate payment terms consistent with company practices.
  • Interacts with sales support, customer service, and accounts receivable in reconciling accounts.
  • Serves as the escalation point for customer payment disputes and makes recommendations for write-offs, account adjustments and reconciliation.
  • Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
  • Employees who perform routine tasks such as collection calls should be matched to Collections Support or Credit/Collections Support for employees supporting both credit and collections.
  • Match employees who are responsible for evaluation of risk and the establishment of customer’s credit limits to Credit.

Qualifications

  • Bachelor's degree in Accounting/Finance preferred.
  • 4+ years in the Collections process. Experience in Shared Services of a multi-national company preferred.
  • Expert in Google Sheet and other Google Suite, MS Excel. Knowledge of ERP systems, Salesforce CRM, CPQ and any other billing systems. Ability to quickly learn new applications
  • Excellent communication and problem solving skills. High energy with strong interpersonal skills when working with cross functional departments.
  • Excellent critical thinking skills.
  • Strong attention to detail and ability to meet tight deadlines.

Additional Information

  • Your health and well being are important to us at QAD. We provide programs that help you strike a healthy work-life balance.
  • Opportunity to join a growing business, launching into its next phase of expansion and transformation.
  • Collaborative culture of smart and hard-working people who support one another to get the job done.
  • An atmosphere of growth and opportunity, where idea-sharing is always prioritized over level or hierarchy.
  • Compensation packages based on experience and desired skill set

About QAD:

QAD Inc. is a leading provider of adaptive, cloud-based enterprise software and services for global manufacturing companies. Global manufacturers face ever-increasing disruption caused by technology-driven innovation and changing consumer preferences. In order to survive and thrive, manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive, life sciences, packaging, consumer products, food and beverage, high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.

QAD is committed to ensuring that every employee feels they work in an environment that values their contributions, respects their unique perspectives and provides opportunities for growth regardless of background. QAD’s DEI program is driving higher levels of diversity, equity and inclusion so that employees can bring their whole self to work.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

About the job

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Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

India +/- 0 hours

About QAD, Inc.

Learn more about QAD, Inc. and their company culture.

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Through groundbreaking technology, we are revolutionizing manufacturing and supply chain solutions at QAD Inc. Since our inception in 1979, QAD has been at the forefront of tackling crucial manufacturing challenges, driven by an unwavering commitment to providing innovative solutions. Our core mission is to empower global manufacturers to rapidly adapt to the ever-increasing disruptions caused by technology-driven innovation and shifting consumer preferences. We enable these 'Adaptive Manufacturing Enterprises' by delivering a comprehensive suite of cloud-based applications designed to optimize agility, efficiency, and resilience for effective customer service. QAD's Adaptive Applications portfolio, headlined by QAD Adaptive ERP, is engineered to streamline the management of manufacturing operations, supply chains, financials, customers, technology, and business performance.

Our innovation journey has been marked by significant milestones, including being one of the first to offer cloud-based ERP solutions for manufacturers, starting with QAD Supplier Portal in 2003 and ERP in 2007. We continue to invest heavily in technologies, acquire best-in-class solutions, and build a talented team to support manufacturers and supply chains in navigating a turbulent world. Recent advancements include updates to QAD Adaptive ERP and the introduction of new solutions like supplier relationship management and sourcing, demonstrating our commitment to continuous innovation. Furthermore, strategic acquisitions such as Redzone Connected Workforce and LiveJourney Process Intelligence have enhanced our capabilities in optimizing people, processes, and systems, empowering frontline workers and streamlining operations through advanced process mining. Our partnership with Boomi, a leader in AI-driven automation, further exemplifies our dedication to simplifying complexity and accelerating performance for manufacturers by enabling seamless, intelligent connectivity and reducing implementation times. QAD's solutions cater to diverse industries, including automotive, consumer products, high technology, food and beverage, industrial equipment, and life sciences, helping them innovate for competitive advantage.

Employee benefits

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Parental leave

Parental leave.

Insurance benefits

Insurance benefits.

Pawrental leave

Leave for pet care.

Family care leave

Leave for family care.

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QAD, Inc.

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QAD, Inc. hiring Collections Analyst • Remote (Work from Home) | Himalayas