United States onlyAbout the role.
The Director, Regional Field Leader is a key member of the Risk Management team reporting to the VP, Western Zone Field Leader. The primary focus of this role is to provide strong leadership for an assigned group of Risk Managers. Specific responsibilities will focus on coaching and development to drive PURE360 quality, delivery of an exceptional member experience, and loss prevention improvement in the defined region. Field travel and engagement with direct reports up to 50% of the time is expected.
What you will do.
Execution of risk management field strategies
Manage daily operations of the Risk function, fostering a culture of connectivity and recognition for an assigned team of remote Risk Managers.
Engage with the cross-functional business leaders in the assigned Region to ensure an understanding of the regional goals and your Risk Management team’s role in achieving important business outcomes.
Represent PURE Risk Management in various interactions, including PURE360 disputes with members, brokers, and other key stakeholders.
Collaboration with our Training Lead to develop technical, member experience and operational proficiency skillsets.
Involvement in large, high profile, strategic, and/or complex PURE360 assignments.
Report on key metrics monthly, inclusive of a forward-looking business plan where gaps exist.
Facilitate clear and open communication with your direct reports, Risk Management and Regional leadership.
Engage with team to recognize achievements and foster team connectivity in a remote environment.
What we are looking for.
A bachelor’s degree is required.
5+ years of Risk Management and/or high net worth residential property experience.
Prior leadership or coaching/developing individuals preferred.
Ability to thrive in an autonomous work environment.
Ability to demonstrate integrity, establish trust and credibility, and create an enthusiastic connected team in a remote environment.
A curious and agile learner who can quickly absorb information and apply it to current business situations.
Strong relationship management and customer service/experience background. Excellent interpersonal, listening, organizational, written, and oral communication skills.
Attention to detail, analytical and solid problem-solving skills; proficient in web applications.
Travel within the Region for PURE 360s and field staff up to 50% of time is expected.
Join us in shaping the future of Risk Management and making a meaningful impact in a dynamic and collaborative environment!
What We Do
We're a member-owned property and casualty insurer designed exclusively for financially successful families and driven by a purpose of doing what is right for our members. Our reciprocal model focuses on service and doing what is right for the membership: we provide exceptional service, hospitality and care, we partner with our members to help prevent losses and we create smart insurance solutions at fair prices.
We aim for our members to love their insurance. It is our mission is to create a membership experience so compelling that our members never want to leave.
Who We Are
We want to be transparent about what we expect from each other. From PURE, you can expect:
Opportunities to stretch and grow: your professional and personal development matters to us. We’re committed to providing experiences through on-the-job learning and professional development that increase your impact and rewards.
Clarity and kindness: you can rely on us to be open, honest and supportive, offering clarity on what success looks like.
Support in good times and bad: we believe in showing up for each other consistently, not only when it’s easy. You can expect a thoughtful partner, even when we disagree.
A community that cares: we are committed to sustaining a community in which each person feels cared for as an individual. We lift each other up, celebrate wins together and support one another through challenges in work and life.
Who You Are
All of the strongest relationships are a partnership- a two way street. So here’s what we ask of you:
Aim to bring your best every day: you’re here because you want to be part of a team that makes a real impact and aims high.
Be a student and a teacher: share your knowledge and talents and be willing to listen and learn from those around you.
Get comfortable being uncomfortable: we face tough moments and obstacles with a “courage over comfort” approach and a positive, solutions-oriented mindset.
Be a culture builder: building a positive culture is everyone's responsibility, based on care, respect and openness to diverse perspectives.
MG and MY only
Canada only