Energy Efficiency Program Support Manager

Energy Efficiency Program Support Manager

Date: May 7, 2025

Location:Newark, NJ, US

Company: PSEG

Requisition: 82001

PSEG Company: Public Service Electric & Gas Co.

Salary Range: $ 101,600 - $ 160,900

Work Location Category: Hybrid Flexible

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories:

Onsite are roles that have specific onsite requirements and are typically onsite daily.

Hybrid fixed are roles that are a blend of onsite work/in-person interactions with some ability to work remotely and require employees to live within a commutable distance and be onsite fixed days each week.

Hybrid flexible are roles that can be performed remotely but require some level of onsite work/in-person interactions on a regular basis, require employees to live within a commutable distance and, since business needs vary by position and may change over time, managers will set expectations and flexibility regarding where and when work is performed.

Fully remote are roles that can be performed remotely, require employees to live in approved states and will have purpose-driven in-person interactions on occasion.

We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, well-being and behavioral health programs. We also offer a retirement program, 401(k) with company match, company paid life insurance, tuition reimbursement and a minimum of 18 days of paid time off per year (including vacation, scheduled holidays, and floating holidays).

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie, and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity, and inclusion; and supporting the communities we serve make this a particularly exciting time to join PSEG.

Job Summary

This role is a first level leader, as a working supervisor, that can oversee up to 5 associates in the lower nomenclatures performing a broad ranges of program implementation duties
•Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services

•Manage employee performance

•Ensure vendor and employee compliance with safety protocols and practices
•Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services
•Enhance program delivery/customer experience and resolve business/customer issues
•Develop and maintain the processes for implementing energy efficiency projects and programs in accordance with requirements for BPU approved programs
•Provide oversight for business controls, process improvement and compliance
•Ensure accurate invoice processing
•Identify and implement process improvements and automate where possible
•Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations
•Prepare and present program and project status reports to senior management
•Assist with special projects as necessary
•This leader must foster an inclusive work environment and respect all aspects of diversity. Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices
•During storm restoration efforts, may be required to perform functions outside of routine duties and on a schedule that may be different from normal operations

Job Responsibilities

• Oversee the performance of vendor(s), both office and field, that have been contracted to deliver program services; manage employee performance; ensure safety protocols and practices are followed.
• Lead and participate in cross-functional teams, including other RES members, Customer Care, Contracting, Procurement, Legal, Marketing, IT etc, as required to deliver program services, enhance program delivery/customer experience and resolve business issues.
• Develop and maintain program processes. Provide oversight for business controls, process improvement and compliance. Ensure accurate invoice processing. Identify and implement process improvements and automate where possible.
• Monitor program Key Performance Indicators to ensure program delivery meets business plan expectations and requlatory requirements; Prepare and present program and project status reports to senior management.
  

Job Specific Qualifications

Required:

• B.S. Degree in Management, Engineering, Business, Finance or other relevant field or equivalent work experience plus 7 years of experience in the space of energy efficiency programs, construction, or related fields. In lieu of a degree, 11 years of experience in the space of energy efficiency programs, construction, or related field.
• Experience managing vendor performance, and leading cross-functional teams; Energy Efficiency or Electric Vehicle program experience
• Management/leadership experience working with cross-functional teams
• Valid US driver's license

Desired:

• Certified Energy Manager (CEM) certification
• MBA or Advanced Degree