United States onlyProvidence Health Plan caregivers are not simply valued – they’re invaluable. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Providence Health Plan is calling an Associate System Configuration Analyst who will:
- Be responsible for handling service requests, operational needs assessment and requirements analysis to maximize technology use within Ayin Operations
- Receive business needs from customers, research issues, coordinate with impacted operational areas and convert all inputs into proposed solutions
- Complete system configuration or develop requirement documentation for review by software vendors
- Serve as a subject matter expert on Ayin's systems and implementations
- Work in conjunction with Ayin account representation and project management to ensure plan and provider needs are being met
- Possess strong communication skills
- Have fundamental technical troubleshooting abilities
- Be a strong team player
- Routinely test configuration updates, software releases and coordinates testing environment activities in relation to quality control
We welcome 100% remote work for residents who reside in one of the following States:
- Oregon
- Washington
- California
Required qualifications for this position include:
- 1+ years of experience working in a System Configuration Analyst, Quality Control Analyst or another applicable Information Technology position
- 2+ years of healthcare administration experience (Experience may include: Claims, Customer Service, Provider Relations or another healthcare related environment)
- Healthcare insurance and claims administration
Preferred qualifications for this position include:
- Bachelor's Degree in Business, Health Administration or IT with emphasis on Health Information Systems
- SQL experience
- 1+ years of experience using Ayin's Community Integration Manager (CIM)
- Health insurance industry rules and regulations
- Medical coding and forms
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.
