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Now hiring a Epic ASSOCIATE INSTRUCTIONAL DESIGNER!
Presbyterian healthcare is seeking an Epic ASSOCIATE INSTRUCTIONAL DESIGNER. This is an entry-level role responsible for ensuring training prepares Epic end-users for their work in service to patients and partners in a meaningful, efficient manner.A primary differentiator for this role from Intermediate Instructional Designer is responsibility for updating the assigned educational materials and training environment under direction of Intermediate Instructional Designers, keeping these current with Epic changes. This role validates educational materials are usable by Trainers for both remote and in-person delivery and ensuring education is relevant and valuable for the end-users.
How you belong matters here.
We value our employees' differences and find strength in the diversity of our team and community.
At Presbyterian, it's not just what we do that matters. It's how we do it - and it starts with our incredible team. From Information Technology to Food Services and beyond, our non-clinical employees make a meaningful impact on the healthcare provided to our patients and members.
Why Join Us
- Full Time - Exempt: Yes
- Remote work from home: This job is intended to be conducted in the state of New Mexico.
- Work hours: Days
- Benefits: We offer a wide range of benefits including medical, wellness program, vision, dental, paid time off, retirement and more for FT employees.
Preferred Qualifications:
- Associates degree plus 2 years experience in Training, Information Technology, or Healthcare operations and/or 1-2 years in EHR deployment.
Qualifications
- Associate degree required, 3 years experience will be accepted in lieu of degree
- 2 years professional experience in Training, Information Technology, or Healthcare operations and/or 1-2 years in EHR deployment
- Completes Instructional Design certification within 1 year in role.
- Progression within the Career Band reflects increasing depth of professional Epic and Instructional Design core skills, knowledge and ability. Must have minimum of 2 years in Instructional Designer - Associate role to progress to Intermediate.
- Demonstrates effective coaching, team building, written and verbal communication, training materials development, training delivery, end-user support, and project management skills.Certification/Technical:
- Current Credentialed Trainer in at least 1 Epic application preferred. Expected to obtain certification within six months of hire. EPIC certification Teach at least one class in each credentialed application annually.
- Experience with Microsoft Office tools, e-learning, microlearning, remote training management, classroom in-person management
Responsibilities
- Maintains educational materials current with Epic changes. Ensures educational materials are usable by Credentialed Trainers for both remote and in-person delivery.
- Completes assigned tasks in learning-related project plans ensuring assigned projects are delivered as requested.
- Supports testing and design of new functionality and enhancements. Assists with configuring Epic training environment as assigned.
- Supports deployment of new Epic functionality.
- Provides application troubleshooting support for Credential Trainers, end-users, and functional partner teams (Clinical Informatics, PMG Informatics, IT Analysts, Clinical Education, Coding, Compliance, Risk, Revenue Cycle, Epic Security and Environments teams and operational partners).
- Collaborates with Instructional Designers to review post-training survey responses and implement improvements in learning experiences and outcomes.
- Facilitates train-the-trainer sessions within the Department.
Benefits
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
