United States onlyThe EHR Technical Director will lead the development and support of the EHR solutions and services for our Life Sciences customers. EHR solutions are things like step-by-step guides to help a healthcare provider or EHR team member optimize the EHR . They are created using internal subject matter experts and external consultants. Examples of EHR solutions include, but are not limited to, order set optimization, clinical decision support alerts guides, and reporting solutions. EHR Services are things like training and consulting services - helping life science companies better understand how the EHR is driving HCP behavior
Essential functions of the job include but are not limited to:
- Leads and contributes to the team that develops EHR solutions.
- Engages with Life Sciences customers in Marketing, Market Access and Brand roles to help determine EHR strategy and solutions.
- Leads EHR consulting support to Life Sciences customers.
- Support is provided for EHR solutions and mostly consists of providing implementation training and first-line support.
- Leads EHR training for Life Sciences customers.
- Contributes to creating the training curriculum and oversees development and delivery of EHR training (which needs to be available at different skill levels).
- Develops and consults on EHR strategies to our Life Sciences customers.
- Identifies consultants, onboarding and management of consulting services.
- Manages a network of external subject matter (SME) consultants, who have deep EHR expertise in a specific EHR platform. The EHR Technical Director
- Act as a technical expert on appropriate EHR and Health IT strategies to internal Precision stakeholders.
- Identify and develop EHR market shaping opportunities between Precision and EHR and Health IT providers, vendors, and consultants.
- Provides updates and reports to the EHR Lead
- Provides coaching, training and management of a team of EHR experts.
Qualifications
Minimum Required:
- Bachelor’s degree required.
- 10+ years of experience in working with EHRs, ideally a mix of health systems and Life Sciences professional experience
- Robust EHR experience to provide future EHR solutions and services
Preferred:
- EHR Experience in general medicine and oncology
- Knowledge of ambulatory and acute EHR solutions
Skills:
- Excellent interpersonal and communication skills, with strong written and verbal presentation
- Strong collaboration skills and ability to influence leaders across functions and companies
- Proven ability to take ownership and lead multiple engagements with minimal oversight
- Ability to synthesize complex concepts into understandable and actionable solutions
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