India onlyPlivo’s mission is to simplify business communications. Thousands of businesses around the globe, including IBM, Workday, Wolters Kluver, Zomato, Yahoo, and Splunk, rely on Plivo to power their voice and SMS communications on a global scale. Plivo becomes a reliable communications platform with its Premium Communications Network that spans 190+ countries.
Founded in 2011, Plivo has over 300 employees remotely across the US, India, and Europe. Plivo was a part of YCombinator and is backed by prominent investors, including Andreessen Horowitz and Battery Ventures. Plivo has been profitable for the past 7+ years, an unusual milestone for companies of this scale. Plivo’s success has landed it among the leading global CPaaS (Communications Platform as a Service) companies and at the cutting edge of the CPaaS sector, which has a market size of USD 12.5 billion in 2022. It is projected to reach USD 45.3 billion over the next five years.
Plivo is a people-centric organization with a culture of ownership. We offer industry-leading compensation and benefits, including excellent healthcare coverage, to our employees.
Company Overview:Join us at Plivo, where you'll have the opportunity to contribute to Plivo CX Engage, our product in the marketing technology industry. Engage expertly combines Customer Data Platform (CDP) capabilities with advanced marketing automation, providing businesses with a comprehensive solution for effectively engaging their users. This role at Plivo places you at the forefront of developing customer-centric technologies in a dynamic industry.
Position Overview:Plivo is looking for a highly motivated and experienced Product Manager to lead the development and enhancement of Plivo CX Engage. This role offers an exciting opportunity for individuals with a strong background in product management, particularly in SaaS and marketing technologies. As a Product Manager at Plivo, you will play a pivotal role in shaping the future of marketing automation and driving business growth.
Key Responsibilities:
- Worldwide Vision Setting: Set a global vision for scalable marketing and engagement, inspiring innovation and fostering a culture of thinking big.
- Innovation Empowerment: Empower teams to innovate by providing them with the necessary resources and support to drive product excellence.
- Roadmap Development: Develop and execute product roadmaps, ensuring alignment with business goals and delivery commitments.
- Customer Delight: Delight customers through consistent ongoing improvements, gathering feedback, and translating it into actionable enhancements.
- Pricing and Positioning: Develop product pricing and positioning strategies to maximize market impact and drive revenue growth.
- Collaborative Engineering: Work closely with engineering teams to deliver high-impact features with quick time-to-market and optimal resource allocation.
- Product Launches: Drive product launches in collaboration with PR teams, executives, and other product management team members to ensure successful market entry.
- Evangelism and Awareness Building: Act as a product evangelist to build awareness and understanding among stakeholders, customers, and the broader industry.
A Day in the Life:
- Spend time with customers to understand their needs and gather feedback.
- Stay abreast of industry developments and external landscape to inform product visions.
- Develop product vision, create innovative product concepts, and draft detailed product specifications.
- Review engineering designs for high-impact deliverables.
- Create compelling messaging to excite customers about product offerings.
- Consistently improve product quality through inspection and execution.
- Location:The role is located in Bangalore, India. Although the candidate will primarily work from home, they should be prepared to attend occasional meetings with the team and stakeholders.
Basic Qualifications:
- Bachelor's degree in Computer Science or equivalent.
- Experience building 0-1 tech products from scratch.
- Ownership of roadmap strategy and definition.
- Experience with feature delivery and tradeoffs of a product.
- Contributions to engineering discussions around technology decisions and strategy.
- Experience in managing technical products or online services.
- Representation and advocacy for critical customers and stakeholders during executive-level prioritization and planning.
- Join us at Plivo and be part of a dynamic team that is shaping the future of marketing technology.
- Apply now to make an impact and drive innovation with Plivo CX Engage!
