Phoenix Group hiring Head of Compliance Guidance & Business Oversight • Remote (Work from Home) | Himalayas
Phoenix GroupPG

Head of Compliance Guidance & Business Oversight

Phoenix Group is the UK's largest long-term savings and retirement business, managing approximately £290 billion in assets and serving around 12 million customers.

Phoenix Group

Employee count: 5000+

Salary: 170k-170k GBP

United Kingdom only

Job Type: Permanent

Location: This role could be based in either our London, Birmingham or Edinburgh offices with time spent working in the office and at home.

Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Closing Date: 25.4.25

Salary and benefits: Up to £170,000 dependant upon experience, plus bonus potential, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more.

What are we looking for?

An experienced professional to lead the Compliance Guidance & Business Oversight Team, promoting informed decision making and controlled risk-taking that improves customer outcomes and ensures compliance with all relevant regulations. The role is expected to be the formal successor to the Group Chief Compliance Officer (SMF16) and will therefore act as their deputy.

Join us here at Phoenix Group at an exciting time as we continue to deliver on our purpose to deliver a lifetime of possibilities for our customers. This role will lead a dedicated and talented team of compliance professionals as we transform the Compliance and wider Risk function.

Key responsibilities

  • Ability to understand/interpret the regulatory requirements to new or ongoing business situations. This involves knowledge of the relevant legislation and regulations, and navigation of the same.
  • Ability to motivate, direct and develop staff at different levels cross multi sites, to work individually as well as in a team environment.
  • Sound judgement and ability to know when to escalate and when to seek internal or external assistance.
  • Strong management, leadership, team-building skills and the ability to communicate compliance issues in a non-technical way to the senior teams and other employees.
  • Effective communication and report writing skills.
  • In-depth knowledge of the UK financial services and regulatory framework, including understanding the FCA, PRA & CBoI approach to regulation.
  • Extensive & in-depth knowledge and awareness of the requirements of the regulatory rules and guidance, insurance company products, and associated guidance, product administration processes.
  • Significant knowledge of business systems including outsourced arrangements, new business propositions and mastery of best practice procedures and standards for regulatory compliance for the Group.

Essential

  • Strong record of Line 2 experience.
  • Experience within Life and Pensions and retail distribution in financial services.

Desirable

  • Broader Risk experience and SMF role holder or established successor.

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re the UK’s largest long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Please note that we reserve the right to remove adverts earlier than the advertised closing date. We encourage you to apply at the earliest opportunity.

Find out more about #LifeAtPhoenix

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Executive

Salary

Salary: 170k-170k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About Phoenix Group

Learn more about Phoenix Group and their company culture.

View company profile

Phoenix Group is the UK’s largest long-term savings and retirement business, managing approximately £290 billion of assets on behalf of about 12 million customers. Founded in 1782, the company has built a reputation through a series of strategic acquisitions and the consolidation of heritage books of business, previously closed to new customers. By offering a diverse range of products and services—including pensions, savings, and life insurance—Phoenix Group aims to help individuals navigate their unique journeys to and through retirement.

At the core of Phoenix Group's mission is the commitment to assist people in securing a life of possibilities. The company recognizes that its customers' financial journeys are as unique as the individuals themselves, and thus strives to provide tailored guidance and products that meet their evolving needs. With a dedicated workforce of approximately 6,600 employees, the Group balances commercial success with a strong focus on sustainability and societal contribution, bolstering its purpose of delivering better, longer lives for all through responsible investment strategies and community engagement.

Claim this profilePhoenix Group logoPG

Phoenix Group

View company profile

Similar remote jobs

Here are other jobs you might want to apply for.

View all remote jobs

6 remote jobs at Phoenix Group

Explore the variety of open remote roles at Phoenix Group, offering flexible work options across multiple disciplines and skill levels.

View all jobs at Phoenix Group

Remote companies like Phoenix Group

Find your next opportunity by exploring profiles of companies that are similar to Phoenix Group. Compare culture, benefits, and job openings on Himalayas.

View all companies

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan