United Kingdom onlyWe're looking for passionate people to join our Customer Services Team, where Pets and Customers are at the heart of everything we do. As a Customer Service Advisor, you will engage and build rapport with customers, deliver excellent customer service, and stay up-to-date on new products, services, and policies.
Requirements
- Experience of dealing with a high volume of emails & Live Chat
- Previous experience working towards targets & KPI's
- Computer literate with the ability to multitask and use multiple systems at any one time
- An ability to work as part of a great team
- Excellent communication skills
- Proven ability of decision-making skills
- Experience of working remotely
