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Pets at Home LimitedPL

Customer Service Advisor - 12 Week FTC - 30 Hours

Pets at Home Group Plc is a British retailer selling pet food, toys, bedding, medication, and provides in-store services like grooming and veterinary care.

Pets at Home Limited

Employee count: 5000+

United Kingdom only

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We’re looking for passionate people to join our Customer Services Team, where pets and customers are at the heart of everything we do.

Requirements

  • Experience of dealing with a high volume of emails & Live Chat
  • Previous experience working towards targets & KPI’s
  • Computer literate with the ability to multitask and use multiple systems at any one time
  • Excellent communication skills, being happy to communicate to our customer’s via email
  • Proven ability of decision-making skills
  • Experience of working remotely

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level

Location requirements

United Kingdom

Hiring timezones

United Kingdom +/- 0 hours

Job categories

Customer Service AdvisorCustomer Support & Success JobsCustomer Support AssociateCustomer Care AdvisorsCustomer ServiceCustomer Support

Skills

Customer ServiceEmailLive ChatKPIsTARGETMultitasking

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About Pets at Home Limited

Learn more about Pets at Home Limited and their company culture.

View company profile

Pets At Home offers the ultimate pet shop experience. We have all the pet supplies, pet food, toys and accessories you and your pet need at great prices.

Our commitment to responsible retailing and sourcing ensures that we provide a wide range of high-quality products for pets, making us the leading pet care retailer in the UK. From grooming services to pet insurance and veterinary surgeries, we are dedicated to creating the best environment for pets and their owners. Join our Pets Club for personalized offers and savings that cater to all your pet needs.

Employee benefits

Learn about the employee benefits and perks provided at Pets at Home Limited.

View benefits

Pension

Every colleague gets a pension.

Holiday Allowance

Every colleague gets a holiday allowance.

Competitive Salary

Every colleague gets a competitive salary.

Share Options

Every colleague gets share options in the growing Pets at Home Group.

View Pets at Home Limited's employee benefits
Claim this profilePets at Home Limited logoPL

Pets at Home Limited

Company size

5000+ employees

Founded in

1991

Chief executive officer

Lyssa McGowan

Markets

Pet RetailPet FoodPet AccessoriesVeterinary ServicesPet GroomingPet InsuranceRetailSubscription ServicesAnimal HealthcareEcommerce

Employees live in

United Kingdom
View company profile

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