Deliver exceptional service to Payroc's merchants, partners, and resellers by providing technical support for terminals and gateways relating to credit card and ACH processing. This role requires a strong understanding of terminal devices and the ability to work in a collaborative and highly motivated environment.
Requirements
- Previous experience demonstrating a strong interest or passion for technical support
- Ability to work independently and collaboratively within a team environment
- Strong written and verbal communication skills
- Effective administrative, planning, and organisational skills with strong attention to detail
- Ability to operate in a fast-paced environment while maintaining high-quality customer service standards
- Strong computer literacy, including proficiency in Microsoft Word, Excel, and Outlook
Benefits
- Comprehensive benefits package designed to support employee wellbeing
- Healthcare, financial benefits, and wellness support
