Call Center Agent - Full Time

At PATLive, we believe that every conversation counts. Since our founding in 1990 by Glen Davidson, we've been dedicated to helping businesses of all sizes—from ambitious solopreneurs to established enterprises—deliver exceptional customer experiences. We started with a simple but powerful mission: to be the friendly, professional voice that your callers hear when you can't be there. Today, we are a trusted leader in the virtual receptionist industry, providing 24/7 live answering services that help entrepreneurs turn their dreams into reality, one conversation at a time. We are a team of real people, based entirely in the United States, who are passionate about connecting with your customers and representing your brand with the same care, warmth, and attention to detail that you would yourself.

We're not just an answering service; we're a seamless extension of your team. We understand that running a business is demanding, which is why we've developed the PATLive Flex Platform—our proprietary technology designed to give you complete control and flexibility over how your calls are handled. Whether it's screening calls, taking detailed messages, scheduling appointments, or processing orders, our highly trained receptionists are equipped with the tools they need to integrate perfectly with your existing workflows. We pride ourselves on our unique corporate culture, which is built on transparency, balance, and a 'figure it out' attitude. We answer to our customers, not distant investors, and we believe in sharing data to earn your trust. This commitment to our people and our clients led us to permanently adopt a 32-hour workweek, ensuring our team members are rested, happy, and energized to provide the best possible service. When you partner with us, you're choosing a team that puts itself in your customers' shoes and never compromises on quality.