Pass the Keys

At the heart of Pass the Keys is a culture driven by the passion to empower entrepreneurs and revolutionize the short-let property management industry. Founded in 2015 by Alexander Lyakhotskiy, the company was born from a firsthand understanding of the challenges hosts face. This experience forged a mission to create a hassle-free, end-to-end solution that allows property owners to maximize their rental income without the associated stress. The company's ethos is built on a foundation of trust, innovation, and partnership. They believe in creating a global community of successful property managers who dominate their local markets by delivering exceptional service to both hosts and guests. This is achieved through a unique franchise model that combines the power of a national brand with the dedication of local experts who are deeply invested in their communities.

The team at Pass the Keys is united by a shared drive and a commitment to excellence. This is reflected in their core values, which emphasize adaptability, a willingness to embrace new technologies, and a relentless focus on customer satisfaction. They have cultivated a supportive environment where franchisees are equipped with a proprietary technology suite, comprehensive training, and continuous guidance to ensure their success. This includes in-house developed tools like 'Connect' and a host app, alongside integrations with leading platforms like Freshdesk and HubSpot. The company's culture is one of collaboration and shared success, where the growth of their franchise partners is paramount. By fostering a network of passionate and dedicated local business owners, Pass the Keys aims to set new benchmarks for service and performance, ultimately elevating the standard of short-let management across the globe.