The Staff E-TAC Engineer will enable customer success by providing support to clients after they have purchased our products, with a focus on new product development, training, and tool development. The role requires 7+ years of experience in support roles, scripting skills, and proficiency in Linux and Windows operating systems.
Requirements
- 7+ years in support roles, working directly with large global customers and partners
- Experience as an Enablement Engineer or an Escalations Engineer
- Experience working with Public Cloud provider technologies and services
- Excellent written and verbal communication skills
- Scripting skills (JS/Python/Powershell)
- Strong proficiency in both Linux and Windows operating systems
- Kubernetes implementation and troubleshooting experience
- Experience training internal technical teams
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Relocation Assistance
