Customer Service Representative needed to provide positive customer service experience, educate patients on products and services, and place supply orders in a high-volume inbound call center.
Requirements
- High School Diploma or equivalent required
- 1-2 years of customer service experience required
- Call center experience preferred
- Excellent written and verbal communication skills
- Proficient with MS Office and the ability to navigate multiple platforms
- Ability to learn our brand products and therapies
- Strong customer service skills with the ability to resolve patient concerns
Benefits
- Medical, dental, and vision care coverage
- Paid time off plan
- 401(k) Plan
- Flexible Spending Accounts
- Basic life insurance
- Short-and long-term disability coverage
- Accident insurance
- Teammate Assistance Program
- Paid parental leave
- Domestic partner benefits
- Mental, physical, and financial well-being programs
