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OVO EnergyOE

Customer Engagement and Marketing Officer – Elevate Training and Consultancy

OVO Energy is a major UK-based energy supplier founded in 2009 with a mission to make energy cheaper, greener, and simpler for its customers through technology and a focus on sustainability.

OVO Energy

Employee count: 5000+

Salary: 30k-32k GBP

United Kingdom only

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Customer Engagement and Marketing Officer – Elevate Training and Consultancy Part Time | Fixed Term March 2027 | Home-based – travel across Scotland required at times 14.5 hours per week | Flexible working across 4 or 5 days (can be discussed)

Salary: Starting at £29,607 (pro rata), rising to £30,061 after probation. Opportunity to progress to £31,762 at your own pace. SA1180 Embracing difference, leading change

Are you a creative communicator who enjoys building relationships, developing content, and delivering exceptional customer experiences? Are you looking for a role where you can contribute to meaningful change while working flexibly? If so, this could be the perfect opportunity for you.

We’re looking for a proactive and imaginative Customer Engagement and Marketing Officer to join our friendly and dynamic team here at Scottish Autism . You’ll play a key role in the continued development of Elevate - our Training and Consultancy services - helping us reach new audiences, grow our impact, and ensure every customer interaction is thoughtful and engaging.

About the Role

You’ll be the first point of contact for training and consultancy enquiries and play an essential role in promoting our services and ensuring smooth, professional customer journeys from start to finish. This is a varied role where no two days are the same.

You’ll be involved in everything from coordinating bookings and handling feedback to creating engaging marketing content and supporting event logistics. You’ll also support the development and delivery of marketing campaigns, helping to build awareness of our services and strengthen our Elevate brand across Scotland and beyond.

Whether it’s writing compelling copy, creating content for social media, managing CRM data, or working closely with stakeholders, you’ll bring energy, organisation, and creativity to everything you do.

What We’re Looking For

We’re seeking someone who shares our values and brings the following skills and attributes:

  • Excellent communication skills, both written and verbal
  • Strong digital skills, including Microsoft Office and Canva
  • Great time management, with the ability to juggle tasks and meet deadlines
  • A team player who works well across departments
  • A flexible, can-do attitude and attention to detail
  • A commitment to delivering high-quality, inclusive customer experiences

Desirable Criteria

  • Experience in customer engagement or marketing
  • Knowledge of the training and consultancy sector
  • Skills in graphic design and content creation

Why Join Us?

At Scottish Autism , our mission is to enable autistic people to lead fulfilling, happy lives and feel valued as members of their communities. Our team is passionate, values-driven, and committed to learning and improving together.

You’ll be part of a supportive, flexible working environment that values your growth. This role is designed to fit into your week, with hours spread across 4 or 5 days, perfect for someone seeking a meaningful part-time opportunity.

We’re also proud to provide a comprehensive benefits package for our colleagues, which includes a range of Wellbeing, Development and Financial perks! Find out more about our organisational benefits on our website.

Apply by 29th May 2026 Interviews will be held on 8th June 2026 If you're ready to make a real difference while developing your skills in a creative, values-led organisation, we’d love to hear from you.

About the job

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Job type

Contractor

Experience level

Salary

Salary: 30k-32k GBP

Location requirements

Hiring timezones

United Kingdom +/- 0 hours

About OVO Energy

Learn more about OVO Energy and their company culture.

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What began in 2009 around a kitchen table in the Cotswolds has since blossomed into a major force in the UK's energy sector. OVO Energy was born from a simple idea conceived by its founder, Stephen Fitzpatrick, and a few friends: to make energy cheaper, greener, and simpler for everyone. The name 'OVO' itself, derived from Latin, signifies 'new beginnings,' a fitting moniker for a company that set out to challenge the dominance of the 'Big Six' energy suppliers and disrupt a market often criticized for its lack of transparency and customer focus. In its early days, OVO distinguished itself by being the first energy company to offer a 3% interest reward on credit balances, a clear signal of its customer-centric approach. This focus on fairness and innovation quickly resonated with consumers, and by 2012, the company was celebrating its 100,000th customer.

The journey from a plucky startup to an industry leader has been marked by significant milestones and a steadfast commitment to sustainability. In 2018, OVO made headlines by installing the world's first domestic vehicle-to-grid electric vehicle charger, showcasing its dedication to pioneering green technology. A pivotal moment in the company's history came in 2020 with the acquisition of SSE Energy Services, a move that welcomed over 3.5 million new members into the OVO family and solidified its position as one of the UK's largest energy suppliers. Central to OVO's mission is 'Plan Zero,' a comprehensive strategy to drive progress towards a net-zero carbon future. This plan isn't just about transforming its own operations to be net-zero by 2035; it's about empowering its customers to join the journey, providing them with the tools and technology to reduce their own carbon footprints. From smart meters and electric vehicle chargers to innovative energy-saving solutions, OVO continues to build a community dedicated to creating a sustainable world for generations to come.

Employee benefits

Learn about the employee benefits and perks provided at OVO Energy.

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Generous vacation

34 days of holiday (including bank holidays).

Wellness benefits

With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more.

On-target bonus up to 15%

We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

Healthcare benefits

With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more.

View OVO Energy's employee benefits
Claim this profileOVO Energy logoOE

OVO Energy

Company size

5000+ employees

Founded in

2009

Chief executive officer

Stephen Fitzpatrick

Employees live in

View company profile

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