Hi, we're Oscar. We're hiring a Senior Learning Specialist, Decentralized Learning to join our Center of Excellence team.
Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role
You are responsible for designing and facilitating training content to foster a competent, agile workforce. You will play a crucial role in achieving high-quality training standards aligned to key business outcomes.
You will report to the Associate Operations Manager of Decentralized Learning.
Work Location:
Oscar is a blended work culture where everyone, regardless of work type or location, feels connected to their teammates, our culture and our mission.
This is a remote position based in Arizona. You will have the option to go into our Tempe, AZ office. We encourage you to work part of the time in office and part of the time remote / work-from-home.
Pay Transparency:
The base pay for this role is: $65,520 - $85,955 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.
Responsibilities
- Create, design, and build both instructor-led and eLearning content by authoring tools, applying adult learning theory to maximize learner success
- Collaborate with subject matter experts to souce key content needed to design trainings
- Proactively audit and update training content, leveraging subject matter experts and learning feedback to ensure accuracy and effectiveness
- Identify opportunities to reduce waste in training content through consolation and standardization
- Facilitate instructor-led courses across multiple audiences, ensuring optimal engagement from both in-person and remote learners
- Compliance with all applicable laws and regulations
- Other duties as assigned
Qualifications
- 2+ years experience developing training in a production environment, including eLearning design
- 2+ years experience facilitating or presenting in company meetings
- 2+ years experience working with teams in multiple locations within multiple disciplines
- 2+ years working in a collaborative environment with a diverse set of people
Bonus Points
- PMP and/or Six Sigma Certified
- Instructional Design Certification
- Bachelor's degree
- Experience working in a call center support function
- Experience working in a regulated industry
- Experience working with BPOs
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraudhere.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Notice to Job Applicants.