We are looking for a Cloud Solution Director to lead a Technical Specialist Customer Success Team and guide customers through best OCI Cloud Best Practices and Usage, Accelerating the Adoption and Projects, Unblocking customer needs and be responsible for customer executive relationship.
Requirements
- Experience in Managing, Coordinating and Leading High Performance Technical Teams
- Experience in promoting business innovation and optimization of existing and new services
- Strategic Alignment: Ability to align cloud strategy with the organization's business objectives
- Strategic Thinking: Long-term vision to plan the evolution of the organization's cloud infrastructure
- Team Leadership: Ability to lead and motivate multidisciplinary technical teams.
- Communication: Excellent verbal and written communication skills to interact with technical teams, business stakeholders, and executives.
- Project Management: Ability to plan, execute, and monitor cloud implementation and migration projects.
- Problem Solving: Ability to identify and resolve complex issues in cloud environments
- Decision Making: Ability to make informed and effective decisions in a dynamic environment
- Adaptability and Continuous Learning: Cloud technology is constantly evolving, requiring the ability to learn and adapt quickly to new technologies and trends.
- Negotiation and Influence: Ability to negotiate with vendors and influence decisions within the organization
- Customer Focus: Understanding user needs and the ability to deliver cloud solutions that meet those needs
- Risk Management: Identifying and mitigating risks associated with cloud adoption and operation
- Staff Development: Mentoring and Developing team members to enhance skills
- Solid knowledge in Tech Products (APPs and SaaS Products are a differential)
- Data Driven Mindset Analysis: Experience in building operational statistics, identifying patterns and creating reporting mechanisms and indicators to promote changes based on data projection
- Ability to manage multiple, complex, high-priority tasks and situations across multiple accounts
- Excellent problem-solving skills, with a demonstrated ability to identify issues, solve them quickly and thoroughly, using peers and internal resources as applicable
- Fluency in English is mandatory – Spanish is a differential (written and spoken)
- Experience in a 24x7 operational services or support environment is a differential
- Deep Technical Skills: Cloud Solution Architecture, Performance Optimization, Advanced Automation, Big Data and Analytics in the Cloud, Artificial Intelligence and Machine Learning in the Cloud, Serverless Computing, Edge Computing, API and Integration Knowledge, Innovation and Adoption of New Technologies, Cloud Pricing Models and Contracts, Return on Investment (ROI) and Cost-Benefit Analysis, Cloud Migration Strategies, Digital Transformation, Cloud Culture, Cloud Sustainability Awareness
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Support for employees to give back to their communities through volunteer programs
