OpenX is seeking an individual with significant experience in the programmatic supply-side ecosystem who can drive demand partner relationships. This person will need to be a highly motivated self-starter that will be viewed as a trusted advisor to our DSP partners. The ideal candidate will be a highly strategic thinker with a deep understanding of RTB exchange optimization, strong analytical skills, and a proven track record of driving upsells, storytelling through data and maximizing programmatic efficiency.
Role:
- Manage day-to-day workflow and communication between OpenX and its strategic demand clients (DSPs).
- Drive revenue by identifying client growth opportunities, implementing new product offerings, monitoring key performance indicators, and leveraging data.
- Interface directly with internal OpenX teams to resolve client requests while managing expectations throughout the customer life cycle.
- Provide the highest level of customer satisfaction by understanding each DSP’s unique technology, and how to future proof their business.
Responsibilities:
- Act as a trusted advisor to key customers, understanding their technical requirements and implementing solutions by aligning our products/services/levers to meet their specific needs.
- Partner with internal teams to drive better efficiency for DSPs while providing them with valuable insights to drive business decisions, exceed performance expectations, and help future proof their business.
- Manage discrepancies, annual incentive plans, and onboarding of new real time bidding partners as needed.
- Identify and advise partners through integration optimizations and product upsells via a deep understanding of DSPs technical integrations.
- Achieve revenue goals against accounts based on maintaining current business and securing incremental opportunities including private marketplace deals, ad exchange optimization, and a heavy focus on CTV.
- Quarterly business review development and delivery of presentations, as well as owning recurring client meetings.
- Heavy project management where the AD will drive specific projects with little to no management support required.
- Strong cross-functional relationships with internal OpenX stakeholders including marketplace management, support, product and finance teams.
- Maintain strong industry and competitive knowledge as well as have expert level of knowledge in OpenX product lines and how OX is differentiated in the market.
Requirements and Skills:
- At least 7-10 years in managing accounts; account management or sales experience in digital advertising, monetization and yield management
- An understanding of programmatic buying techniques and real time bidding
- Experience working with Ad Exchanges, DSPs/SSPs, or Ad Networks
- Experience building strategic relationships, overcoming tough issues, and interacting effectively with all levels (particularly c-level) within partners’ businesses, as well as within OpenX
- Strong storytelling skills: ability to convey ideas and data in an appealing way to a multitude of stakeholders
- Proven success in upselling current clients, using data to drive performance and hitting revenue goals.
- Effective problem solver and self-starter with attention to detail who thrives on innovation and driving ideas forward.
- Results / Performance driven and able to identify and execute on new business opportunities or new process efficiencies.
- Excellent communication and presentation skills – Ability to discuss complex technology in a simple way.
- Highly skilled in Excel, PowerPoint, and Google Workspace
- BA / BS degree or equivalent work experience required
- Travel required