OpenAIOP

Solutions Architect

OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity.

OpenAI

Employee count: 201-500

South Korea only

About the team

The Solutions Architecture team is responsible for ensuring the safe and effective deployment of Generative AI applications for developers and enterprises. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As a Solutions Architect in the Digital Natives segment, you’ll help large and highly technical companies transform their business through solutions such as customer service, automated content generation, contextual search, personalization, and novel applications that make use of our newest, most exciting models.

About the role

We are looking for a driven solutions leader with a product mindset to partner with our customers and ensure they achieve tangible business value with GenAI. You will pair with senior customer leaders to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their engineering and product teams to move from prototype through production. You’ll take a holistic view of their needs and design an enterprise architecture using OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Applied Research, and Product teams.

This role is based in Seoul, South Korea. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

  • Deeply embed with our most sophisticated and technical platform customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API.

  • Work with senior customer stakeholders to identify the best applications of GenAI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap.

  • Intervene directly to accelerate customer time to value through building hands-on prototypes and/or by delivering impactful strategic guidance.

  • Forge and manage relationships with our customers’ leadership and stakeholders to ensure the successful deployment and scale of their applications.

  • Contribute to our open-source developer and enterprise resources.

  • Scale the Solutions Architect function through sharing knowledge, codifying best practices, and publishing notebooks to our internal and external repositories.

  • Validate, synthesize, and deliver high-signal feedback to the Product, Engineering, and Research teams.

You’ll thrive in this role if you:

  • Have 5+ years of technical consulting (or equivalent) experience, bridging technical teams and senior business stakeholders.

  • Are an effective and polished communicator who can translate business and technical topics to all audiences.

  • Are proficient in both Korean and English. This is essential to effectively perform key responsibilities such as partnering with customers, driving the sales cycle, managing accounts, collaborating with cross-functional teams, and communicating with headquarters

  • Have led complex implementations of Generative AI/traditional ML solutions and have knowledge of network/cloud architecture.

  • Have industry experience in programming languages like Python or Javascript.

  • Own problems end-to-end and are willing to pick up whatever knowledge you're missing to get the job done.

  • Have a humble attitude, an eagerness to help your colleagues, and a desire to do whatever it takes to make the team succeed.

  • Are an effective, high throughput operator who can drive multiple concurrent projects and prioritize ruthlessly.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

About the job

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

South Korea +/- 0 hours

About OpenAI

Learn more about OpenAI and their company culture.

View company profile

OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity.

Developing safe and beneficial AI systems requires people from a wide range of disciplines and backgrounds. We’re always looking for curious minds to join our team.

The development of AI must be carried out with a knowledge of and respect for the perspectives and experiences that represent the full spectrum of humanity.

Core values

  • AGI focus: We are committed to building safe, beneficial AGI that will have a massive positive impact on humanity's future. Anything that doesn’t help with that is out of scope.

  • Intense and scrappy: Building something exceptional requires hard work (often on unglamorous stuff) and urgency; everything (that we choose to do) is important. Be unpretentious and do what works; find the best ideas wherever they come from.

  • Scale: We believe that scale—in our models, our systems, ourselves, our processes, and our ambitions—is magic. When in doubt, scale it up.

  • Make something people love: Our technology and products should have a transformatively positive effect on people’s lives.

  • Team spirit: Our biggest advances, and differentiation, come from effective collaboration in and across teams. Although our teams have increasingly different identities and priorities, the overall purpose and goals have to remain perfectly aligned. Nothing is someone else’s problem.

Employee benefits

Learn about the employee benefits and perks provided at OpenAI.

View benefits

Flexible Spending Accounts

OpenAI offers flexible spending accounts for healthcare and dependent care expenses.

Life & AD&D Insurance

Employees receive life insurance and accidental death & dismemberment (AD&D) coverage.

401(k) with Matching

OpenAI provides a 401(k) with generous matching, helping employees save for retirement.

Conference Budget

Employees have a budget for attending domestic conferences, fostering professional growth.

View OpenAI's employee benefits
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OpenAI

Company size

201-500 employees

Founded in

2015

Chief executive officer

Sam Altman

View company profile

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