United States onlyAbout Omnidian
Omnidian, Inc. is a fast-growing Series C tech-enabled service company revolutionizing performance assurance for the distributed solar and energy storage industries. Omnidian is building a more sustainable future for the planet through our passionate teams, our innovative technology, and by creating an amazing customer experience. We are headquartered in Seattle, WA
The Job
As a Senior Architect at Omnidian, you will be the primary technical steward for our CRM ecosystem. This is a hands-on functional Architect role for a strategic thinker who treats the platform as an enterprise product. You will oversee the technical integrity of the platform, lead our Agentforce strategy, and architect complex communication workflows.
You are an "AI-augmented" architect who has moved beyond standard development into building intelligent, event-driven systems. You will oversee and collaborate with a blended team of junior and high-skill offshore developers, ensuring that our technical debt remains low and our architectural integrity remains world-class.
What You'll Do
- Total Platform Integrity: Maintain an architectural "North Star" that balances system-level security with application-level scalability. You will ensure every solution is built for global performance.
- Technical Leadership: Lead and elevate a global engineering team. You will perform high-level architectural reviews and enforce code standards that ensure consistency across a distributed workforce.
- DevOps Excellence: Direct our CI/CD strategy and source-driven development using Copado or Gearset, ensuring stable, predictable deployments across multiple environments.
- Agentforce Strategy: Lead the implementation of Agentforce and Einstein AI, moving from static workflows to autonomous, agentic actions that interface with our proprietary data.
- Augmented Development: Champion the use of AI tools (GitHub Copilot, Claude Code, Cursor, etc.) to multiply team velocity and maintain high-quality, refactored codebases.
- Practical AI Apps: Leverage your experience building Custom GPTs or MCP Servers to bridge the gap between Salesforce and our internal proprietary applications.
- Service Cloud Voice & Omni-Channel: Architect and optimize our communication stack, integrating Service Cloud Voice and advanced telephony platforms with a unified Omni-Channel experience.
- Event-Driven Patterns: Design robust, decoupled integrations using Enterprise Integration Patterns (EIP), specifically leveraging Platform Events, Pub/Sub API and the Salesforce Event Bus.
- Thorough understanding of governor limits and and platform health and performance
- Contract Lifecycle Management (CLM): Own the technical architecture for our CLM platform, ensuring complex document generation and legal workflows are scalable and fault-tolerant.
At Omnidian we believe in trust and autonomy. How you create an impact is ultimately up to you. Here is an outline of some of the things you’ll be doing:
Enterprise Governance & Mentorship
Agentic AI & Modern Innovation
Communications & Integration Architecture
Who You Are
- A Strategic Thinker: You treat the CRM platform as a product, not just a set of tickets.
- An AI Champion: You are excited about moving beyond standard development into autonomous agentic systems.
- A Technical Mentor: You enjoy elevating others and enforcing high standards across distributed teams.
- Resilient and Determined: You thrive in fast-growing environments and are not afraid of big challenges.
Experience You’ll Need
- 10+ years of Salesforce Expertise: Extensive experience in high-growth environments managing complex Sales and Service Cloud implementations.
- Certification Requirements: Must hold both Salesforce Certified Application Architect and System Architect credentials.
- AI-First Mindset: Practical experience deploying Agentforce or building custom AI-integrated tools (e.g., using LLMs for workflow augmentation).
- Communications Mastery: Deep experience with Omni-Channel and telephony platforms (Service Cloud Voice/Amazon Connect).
- Enterprise Integration: Expert-level knowledge of Pub/Sub API, Platform Events, and middleware patterns for connecting Salesforce to internal first-party applications.
- DevOps Discipline: Proven success managing release cycles using enterprise-grade tools like Copado or Gearset.
Experience That’s a Plus
- OOP Foundation: Background in professional Object-Oriented Development (e.g., Java, .NET, or Python) outside of the Salesforce ecosystem.
- Modern Data Stack: Experience with Data Cloud, Databricks, or Snowflake, specifically regarding data ingestion and harmonization for Salesforce.
- AWS Cloud: Familiarity with Lambda, S3, or EventBridge for off-platform architectural extensions.
- CLM Experience: Demonstrated history of architecting and maintaining Contract Lifecycle Management solutions.
- Industry Context: Prior experience in the energy or renewable sector.
Logistics
- We plan to have this role start around May 19
- We are unable to provide sponsorship for this role, now or in the future
Work-Life & Culture
- Most of our roles offer the opportunity to work remotely
- If you are in the Seattle area, we offer a vibrant office space in the historic and beautiful Smith Tower, in the heart of Pioneer Square
- We prioritize applicants near one of our employee clusters and offer one or more local gatherings per year
- We provide outstanding benefits including family medical, dental, vision, disability, 401(k) administration and $1k match per year and thoughtful paid time off
- We offer 12 weeks of paid parental leave to all FTE employees (birthing and non-birthing) after 1 year, and four-week paid sabbatical leave after four years
- We offer a competitive total compensation package that includes monthly health insurance premiums, bonuses and long-term stock options for every employee
- We love to lift each other up through company-wide slack channels such as #puppiesandpets, #omnidian-wellness, #praiseandbooms and #sustainablefuture
- We have affinity groups to help employees feel seen and supported, such as Rainbow Array, BIPOC, Thriving Survivors, Vets at Omnidian, Black Lights Matter and Neurospicy R Us
- We are a passionate, mission driven team that believes in collaboration, mutual respect and trust. For examples, come Discover our Story!
Grow with Us
- We mentor and invest in our employees and prioritize them for future opportunities. Check out our Instagram reels to see a few career journey examples
- Internal candidates: Check out our advice on Internal Transfer: Job Application Process
- Here are the roles in this career track:
- Solutions Architect
- Senior Architect (this role)
- Principal Architect
- Distinguished Architect
- We’re a fast-growing startup, which means we’re constantly reinventing processes, adding new products, and asking people to use all of their skills and talents. That means there’s gonna be a lot of opportunities for you to grow, which also means you will likely be stretched in ways you’ve never experienced in a job before. If you are resilient, determined, and not afraid of a big challenge, come apply.
Privacy
California-based candidates: To understand more about the data we collect and process as part of your application, please view our California Job Candidate Privacy Policy. https://www.omnidian.com/privacy-policy-ca-candidates/
Diversity and Inclusion
We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our customers. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We value diversity and inclusion and are committed to ensuring our hiring and retention practices, as well as our office culture, reflects this value.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Omnidian is an equal opportunity employer. We are committed to diversity in the workplace. We make employment decisions on the basis of merit and business need. We hire without consideration to age, ancestry, citizenship, disability, gender expression, gender identity, marital status, national origin, political activity or affiliation, race, religion, sexual orientation, veteran status, or any other basis protected by law.
We invite you to be part of our mission to create a workplace that is inclusive and welcoming to all.
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