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DevRevDE

Enterprise Sales Engineer - West & Central

DevRev is an AI-native platform that unifies customer support and product development, revolutionizing how companies engage with both their products and customers.

DevRev

Employee count: 201-500

United States only

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About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

About the role

At DevRev, Enterprise Sales Engineers are customer-obsessed technical professionals who bridge the gap between cutting-edge product innovation and real customer needs. As a trusted advisor, you’ll support direct sales cycles enabling customers to fully understand, evaluate, and adopt DevRev solutions. As a core member of the sales team, you’ll partner with Enterprise Account Executives to plan and execute sales campaigns. You’ll blend technical acumen with storytelling, preparing and conducting tailored demos, guiding evaluations, and shaping proposals. In close collaboration with Sales, Product, and Engineering you’ll ensure customers and partners experience DevRev not just as a product, but as a strategic platform powering their success.
DevRev is at the tip of the spear of the AI revolution. We encourage our employees to embrace AI solutions to make their everyday work more efficient. At DevRev, you’ll experience the first AI powered sales organization using our revolutionary products, and use leading foundational models and services to make your work go further.
What you'll do
  • Provide expert technical guidance throughout the sales cycle, addressing customer questions with clarity and confidence.
  • Partner with Account Executives to understand use cases, uncover pain points, and design tailored solutions.
  • Deliver engaging product demos, PoCs, and proofs of concept that showcase DevRev’s differentiators and business impact.
  • Contribute to RFP/RFI responses and create compelling proposals aligned to customer needs.
  • Build strong relationships as a trusted technical advisor and ensure smooth handoffs to Customer Success.
  • Translate business challenges into DevRev-aligned architectures and scalable solutions.
  • Support customization, integrations, and configurations in collaboration with Product and Engineering.
  • Provide early-stage onboarding support and issue resolution when needed.
  • Deliver workshops, bootcamps, certifications, and co-create joint service offerings.
  • Train sales teams on product updates, technical capabilities, and competitive positioning.
  • Develop technical playbooks, demo assets, guides, and case studies.
  • Monitor competitor offerings and share insights to influence strategy.
  • Mentor peers and foster a culture of collaboration and learning.
What you'll bring
  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
  • 5+ years of experience in B2B SaaS Sales/Solution Engineering focused on Enterprise accounts
  • Proven track record delivering demos, workshops, technical proposals, and proofs of value.
  • Familiarity with enterprise sales methodologies (e.g., Command of the Message, MEDDICC).
  • Strong discovery and consultative selling mindset.
  • Excellent communication and storytelling abilities, comfortable with both technical and executive stakeholders. Skilled presenter and whiteboard communicator.
  • Effective cross-functional collaborator across Sales, Product, and Customer Success. Adaptive in unstructured environments; flexible team player who embraces all tasks.
  • Strong technical acumen across APIs, integrations, DevOps, cloud platforms, and modern SaaS stacks. Experience consuming APIs and webhooks (e.g., Postman) and configuring integrations.
  • Familiarity with major cloud platforms (AWS, Azure, GCP) and networking concepts
  • Experience building with generative code solutions (Cursor, Claude Code, Augment Code, etc.)
  • Experience and understanding of LLMs/GenAI models, ML, and applied agentic solutions
  • Willingness to travel up to 50% as needed.
  • Ecosystem Experience. DevRev is deeply integrated into a wide ecosystem of enterprise solutions. Successful candidates will have experience administering and using at least 3 of the following:
    • CRM: Salesforce Sales Cloud, HubSpot, Zoho, Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, Microsoft Dynamics, Monday
    • Service Desk: ServiceNow, Freshservice, Jira Service Management
    • DevOps: Jira, Linear, GitHub, GitLab, Azure DevOps
    • Documentation: SharePoint, OneDrive, Notion, Google Drive
    • Data Lake/Data Warehouse: Snowflake, BigQuery, Databricks

DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.

About the job

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Job type

Full Time

Experience level

Education

Bachelor degree
Postgraduate degree

Experience

5 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About DevRev

Learn more about DevRev and their company culture.

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DevRev is a pioneering company that merges the worlds of software development and customer support, providing a unique platform that places developers and customers at the heart of business operations. Founded in October 2020 by Dheeraj Pandey and Manoj Agarwal, the company has rapidly transformed how businesses interact with technology and customers through its innovative tools. DevRev’s flagship product, AgentOS, is designed specifically for the SaaS sector, allowing for seamless integration between support, product development, and growth teams. This product effectively reduces the reliance on multiple business applications by combining functionalities that traditionally required several platforms into one scalable and customizable solution.

The core mission of DevRev is to cultivate a culture of customer-centricity by enabling developers to engage directly with customer feedback and insights. This strategy not only enhances product development but also fosters stronger relationships with customers, empowering businesses to improve their services continually. By utilizing intelligent analytics and robust communication channels, DevRev ensures that businesses remain agile and responsive to market demands, ultimately delivering a superior customer experience. As of now, the company serves over 1,000 clients and has raised significant funding to further enhance its offerings.

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