Marketing Automation Coordinator

Get to know Okta

Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth.

At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences.

Join our team! We’re building a world where Identity belongs to you.

As a member of Okta’s Global Marketing Automation team, you’ll help implement integrated marketing automation best practices throughout multiple types of marketing campaigns, build and define target audience lists, launch emails and build campaigns, monitor calendaring, SLAs and quality assurance.

The Marketing Automation Coordinator Opportunity

We are looking for a Marketing Automation Coordinator to support and execute within our marketing automation platform. In this role you will work within an intake system to monitor and build campaign operations requests, including various types of email communications, campaign builds, and more.

You will work closely with the global marketing operations team, as well as product, campaign, regional and partner marketing teams by utilizing our martech stack, like Asana, Marketo, SFDC, Splash, Folloze, 6sense and others to handle and triage daily intake of marketing automation requests, streamline marketing efforts and make them more effective.

What you’ll be doing

• Managing and updating projects assigned to the Marketing Automation team daily in project management tool (Asana)
• Managing day-to-day creation and execution of email campaigns, including design, segmentation, scheduling, and deployment.
• Maintaining the email marketing calendar to support, develop and communicate email marketing campaigns and provide visibility in Global Marketing Calendars and Asana project management.
• Ensuing emails are reviewed, scheduled and sent to support company goals
• Managing technical setup and support for campaign execution
• Organizing ongoing email programs, running A/B and multivariate tests, analyzing the results, and recommending appropriate changes based on conclusions.
• Working closely with Marketing Operations and Demand Generation teams on nurture streams
• Troubleshooting and QAing campaigns, workflows, data issues, and other key marketing ops functions
• Building and managing SFDC campaigns in accordance with Marketo and Salesforce.com native campaign syncs or smart campaign flow step
• Ensuring delivery of an error-free product consistently
• Supporting daily Q&A from stakeholders on campaign and audience setup, infrastructure and tool utilization.

What you’ll bring to the role

• Understanding of multi-audience and multi-channel campaigns
• 2+ years experience in Database, Email or Operations Marketing or similar.
• Experience in Salesforce, Marketo
• Understanding of marketing technology such as Splash, Folloze, Litmus, or similar
• Experience in project management and task delivery in work management tool (Asana preferred or similar)
• Experience with troubleshooting systems, process, and data issues
• Impeccable attention to detail and committed to quality work.
• Strong project management skills required with the ability to connect the dots across teams.
• Bachelor's degree required.

And extra credit if you have experience in any of the following!

• A strong passion for generating processes
• A data-driven approach and desire to do things at scale
• A balance of creative problem-solving and tactical execution
• Comfort handling multiple initiatives simultaneously and prioritizing accordingly to ambitious growth plans.
• Organized, analytical, and data driven

An interest to work on multiple types of campaigns and emails

Remote

Below is the annual base salary range for candidates located in California, Colorado, New York and Washington. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.