Senior NetSuite Administrator | Full-Time | Remote

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

We are seeking a detail-oriented and experienced NetSuite System Administrator to manage, maintain, and enhance our NetSuite environment. This role will be pivotal in optimizing our ERP processes, managing user access, ensuring data accuracy, and implementing system updates. The ideal candidate will collaborate with cross-functional teams to support business operations, troubleshoot issues, and continuously improve NetSuite workflows.

This role pays an annual salary of $100,000-$125,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 22, 2025.

Responsibilities

System Administration

• Manage and configure the NetSuite system, including roles, permissions, page layouts, custom records, workflows, reports, and dashboards.
• Perform routine system maintenance, upgrades, and ensure compliance with best practices.
• Monitor system performance, troubleshoot errors, and optimize workflows for efficiency.

User Support and Training

• Serve as the primary point of contact for user support, addressing queries and resolving system-related issues.
• Develop training materials and conduct regular training sessions to enhance user adoption and system understanding.
• Assist in onboarding new users and provide ongoing guidance for existing users on system functionality.

Data Integrity and Security

• Oversee data management, ensure data accuracy, and enforce data entry standards.
• Implement and monitor security policies to ensure data integrity and access controls.
• Perform regular audits to ensure system integrity and compliance with company policies.

Process Optimization and Customization

• Work with stakeholders to identify and implement process improvements to support business requirements.
• Develop and maintain custom scripts, workflows, and configurations to automate processes and enhance functionality.
• Collaborate with the IT and Finance teams to ensure seamless integrations with other business systems.

Reporting and Analysis

• Create, customize, and maintain reports, saved searches, and dashboards to support business analytics.
• Provide data insights and reporting to management to aid decision-making and support business operations.

Project Management

• Lead NetSuite-related projects, including system upgrades, integrations, and module implementations.
• Liaise with third-party vendors or consultants when necessary to support project execution and issue resolution.
• Ensure all projects are delivered on time, within scope, and aligned with company objectives.

Qualifications

Education

• Bachelor’s degree in Information Systems, Computer Science, Finance, Accounting, or a related field (or equivalent experience).

Experience

• Minimum 5 years of hands-on experience administering NetSuite ERP, preferably in a similar industry.
• Proficiency in NetSuite configuration, SuiteScript, SuiteFlow, and SuiteAnalytics is strongly preferred.

Skills

• Strong understanding of ERP systems, financial processes, and business operations.
• Proficient in NetSuite customization, reporting, and workflow automation.
• Excellent troubleshooting skills, with the ability to resolve issues independently.
• Strong project management and communication skills, with the ability to work cross-functionally.
• Detail-oriented with strong organizational and analytical skills.

Preferred Certifications

• NetSuite Administrator Certification
• Additional certifications in NetSuite ERP Consultant or SuiteFoundation are a plus.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.