Kimberlite

In today's fast-paced business environment, many organizations struggle to adapt and scale their service offerings to meet the demands of the subscription economy. They face challenges with generating predictable recurring revenue, ensuring high customer satisfaction, and retaining clients long-term. This is where Kimberlite Partners steps in. Our customers, primarily Software Publishers and Solution Providers, need a proven path to transition from reactive, project-based services to a proactive, subscription-based model. We understand these challenges because our founding team previously built Demand Solutions Group (DSG) into NetSuite's top Solution Provider and were the architects behind NetSuite's own successful Managed Application Consulting (MAC) offering, Advanced Customer Support (ACS). This first-hand experience provides our clients with unparalleled insights and a time-tested playbook for success.

At Kimberlite Partners, we help you find the 'diamonds' in your existing customer base by implementing our MAC framework. This approach is designed to transform your professional services into a recurring revenue stream, significantly boosting your Annual Recurring Revenue (ARR) while reducing customer churn. We don't just offer advice; we provide a combination of strategic consulting, system solutions, and even a white-label delivery team to help you develop, execute, and manage your own MAC solution. For companies that rely on NetSuite, we offer DiamondCare, a high-touch, flexible managed service that ensures you are maximizing your investment in the platform. Our goal is to empower your business with the strategies and tools needed to not only survive but thrive in the competitive subscription landscape, fostering sustainable growth and building lasting customer relationships.