Onboarding Specialist

NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our diverse workforce is uniquely focused on empowering New Yorkers.

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Work Shifts

9:00 A.M - 5:00 P.M

Duties & Responsibilities

Purpose of Position:

Under supervision, with some latitude for independent judgement and initiative, participates, coordinates and implements one or more Human Resources functions, such as recruitment, confidential background investigations, onboarding, benefits and leaves administration, off boarding, employee relations, learning and development, personnel compliance and records management. Ensures compliance with all applicable NYC Health + Hospitals policies and procedures, and all applicable federal, state, and local laws.

Essential Duties and Responsibilities:
1. Participates in recruitment activities, including career fair planning, preparing and posting employment or volunteer opportunities, reviewing applications, informing hiring managers of qualified candidates, and scheduling interviews.
2. Ensures that applicable positions are filled through the civil service testing and selection process, including staffing and attending hiring events and participating in interviews, while maintaining compliance with all relevant civil service and NYC Health + Hospitals laws, rules and regulations.
3. Facilitates or coordinates the onboarding of new hires and transfers by ensuring completion of confidential background investigations and that all necessary documents and information have been reviewed and submitted, including civil service processing, fingerprints, work/education verification, review of employment documents, and completion of associated data entry; promptly informs supervisors of inconsistencies or concerns.
4. Maintains the accuracy and integrity of the Human Capital Management system data by confidentially, accurately and efficiently reviewing and processing employment transactions (e.g., promotions, salary adjustments, transfers), and issues corresponding notifications.
5. In collaboration with appropriate departments and/or teams, implements, coordinates, and monitors training activities and other developmental opportunities for employees, including new employee orientation programs and annually required trainings; may analyze training needs and propose recommendations.
6. Investigates, resolves and/or appropriately redirects employee requests for payroll assistance, employee relations support, and/or guidance related to other issues, as necessary.
7. Recruits, screens and facilitates placement of candidates for employment, and participates in recruitment events, as needed.
8. Coordinates the monitoring and maintenance of performance management programs and records, ensuring that evaluations are completed in accordance with applicable procedures; provides notifications and assistance to employees and supervisors, as needed.
9. Maintains regulatory compliance by ensuring the accurate completion and periodic auditing of Human Resources and background records; issues prompt notifications regarding inconsistencies and employee credential expirations; prepares related reports, as necessary.
10. Administers employee benefit plans and programs, and assists employees with options, enrollment, and changes.
11. Coordinates the confidential collection, analysis, and presentation of workforce-related data, including recruitment/retention reporting.
12. Actively participates and successfully completes training in all human capital management systems, including all required annual refresher trainings to ensure continued proficiency and compliance.
13. May participate in special projects to determine the effectiveness of various Human Resources programs, and may engage in policy studies involving alternatively proposed programs, policies and procedures.
14. May be responsible for managing the Human Resources Department's front desk/reception area, including answering phones, providing information, distributing and collecting confidential Human Resources information.
15. Performs other related transactional Human Resources and/or administrative support tasks confidentially, as necessary.

Minimum Qualifications
1. Bachelor's Degree from an accredited college or university in Human Resources Management, Business Administration, Public Relations, Healthcare Administration, Psychology, Communications or a related discipline; or
2. Associate's Degree or sixty (60) credits towards completion of a Bachelor's Degree from an accredited college or university in a discipline listed in 1 above or a related discipline; and two (2) of relevant experience in human resources or personnel administration, employee relations, learning and development, talent acquisition, customer service (involving dispensing information and resolving customer concerns), or in a related function requiring strong interpersonal, communication, and leadership skills and proficiency with technology, such as database management, Outlook, Peoplesoft, Oracle and other Microsoft Office applications.

Department Preferences

Knowledge, Skills, Abilities and other Requirements:
• SHRM or PHR or PHR Human Resources
• Transactional Human Resources experience, including onboarding
• Strong interpersonal and relationship building skills.
• Analytical and creative problem-solving skills.
• Solid Time management skills and the ability to work under pressure with tight deadlines.
• Ability to learn and apply new information
• Ability and willingness to work extended and flexible hours as needed to accomplish goals.
• Experience working with union workforce
• Experience and understanding of civil service administration process
• Ability to work in a collaborative team. environment and work within aggressive timeframes.

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• Loan Forgiveness Programs for eligible employees
• College tuition discounts and professional development opportunities
• College Savings Program
• Union Benefits for eligible titles
• Multiple employee discounts programs
• Commuter Benefits Programs