Philippines onlyWe are seeking a highly organized and proactive Administrative Assistant to join our team. In this role, you will support the day-to-day operations of our client by managing a variety of administrative tasks, including data entry, email management, CRM updates, client onboarding, and scheduling. The ideal candidate will be detail-oriented and able to prioritize multiple tasks.
Key Responsibilities
1. Data Management:
- Create, maintain, and update spreadsheets.
- Pull reports from various sources, enter data into software systems, and ensure accuracy.
- Perform regular data entry tasks and ensure consistency and reliability of data.
2. Email and Communication Management:
- Monitor, prioritize, and respond to incoming emails on behalf of the team or department.
- Manage email correspondence efficiently, ensuring timely responses to inquiries.
- Draft and send professional emails as needed to clients, team members, and other stakeholders.
3. CRM Management:
- Update and maintain CRM system with client information, interactions, and progress.
- Ensure CRM data is up to date and accurate for easy reference by the team.
- Assist with reports and tracking related to CRM usage and performance.
4. Client Onboarding Assistance:
- Support the onboarding process for new clients, including tasks like creating login credentials and sending welcome emails.
- Ensure that clients are successfully onboarded with clear instructions and support throughout the process.
5. Schedule Management:
- Coordinate and manage calendars, including setting appointments, meetings, and reminders.
- Assist in scheduling client meetings and coordinating logistics as needed.
- Handle meeting requests and ensure all parties are informed and prepared.
6. General Administrative Support:
- Assist with any additional administrative duties or projects as needed to support team members and company goals
Skills, Knowledge and Expertise
• Proven experience as an Administrative Assistant or similar role.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
• Experience working with CRM systems.
• Strong organizational and time management abilities, with the ability to manage multiple tasks
simultaneously.
• Attention to detail with a focus on accuracy and reliability.
• Ability to maintain confidentiality and handle sensitive information.
• A positive, proactive attitude with strong problem-solving skills.
Benefits
- Above market salary
- HMO on Day 1 for principal and two dependents
- Government-mandated benefits
- Performance-based Incentives
- Quarterly Company Events
- 1,000 PHP De Minimis
- Equipment and software provided
AU, AT + 17 more
United States only